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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Chris did an excellent job reviewing on my two trip on computer. Also, a quick turnaround on my oil cgange.
Business response:
Thank you for the positive feedback! We're thrilled that Chris provided excellent service with your computer review and quick oil change turnaround. Your satisfaction means so much to us at McKinney Buick GMC, and we look forward to serving you again.
I came in for an oil change and tire rotation along with a complimentary car wash but during the multi-point inspection they found that my car needed a brake flush and antifreeze flush. It was as simple as responding to an informative text message that explained the optional services needed and their estimated costs for me to review and authorize. This was seamless as was paying my invoice with the service advisor rather than waiting in line with a cashier. All of this was done within a couple of hours. Very satisfying exper... read more
Business response:
We genuinely admire your detailed feedback about your recent service experience with us. It's wonderful to hear that the multi-point inspection revealed important maintenance needs for your 2015 Buick Enclave and that our team was able to identify the brake and antifreeze service requirements. We're pleased that our text message communication system made it easy for you to review and approve the additional services at your convenience. Your appreciation for the streamlined payment process with your service advisor means a lo... read more
After 3rd trip got a supervisor to work on the left tail light and he fixed it within an hour.sorry that I can't remember his name.because he took care of the problem .
Business response:
Thank you for your patience throughout the process. We're glad our supervisor was able to resolve your tail light issue efficiently. We appreciate you giving us the opportunity to make it right and for sharing your feedback.
Everything about this dealership was professional and first class. It was literally the best new car buying experience my wife and I have ever had.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that you and your wife had such an exceptional car buying experience with us. Your feedback means so much and reinforces our commitment to providing outstanding service to every customer.
Quick and efficient service.
Business response:
We are glad to hear about your positive experience with our team. Your feedback about our quick and efficient service means a great deal to us and reflects our commitment to providing excellent customer care. We understand how valuable your time is, and we work hard to ensure every visit runs smoothly. Thank you for choosing us for your service, and we look forward to continuing to serve you with the same level of excellence.
Great service department, always professional.
Business response:
Thank you for sharing your positive experience with our service department. We truly value your recognition of our team's professionalism and commitment to providing excellent service. Your feedback means so much to us and reinforces our dedication to maintaining the high standards our customers expect. We appreciate your trust and look forward to continuing to serve you with the same level of care and professionalism.
Great service, great people that work hard for you
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you experienced excellent service and found our team to be dedicated to working hard on your behalf. Our staff takes great pride in providing outstanding support to every customer, and knowing that their efforts made a positive impact on your experience is truly rewarding. Thank you for taking the time to share your thoughts - it helps us continue delivering the quality service you deserve.
Excellent customer service from Rob Barth and truck was in and out quickly. Great team at McKinney GMC.
Business response:
Thank you for your wonderful feedback about your service experience with us. We are delighted to hear that you received outstanding customer service and that your truck service was completed efficiently. It means so much to know that our team provided you with the quality experience you deserve. Your satisfaction with both the quick turnaround and professional service reflects our commitment to taking excellent care of our customers and their vehicles. We truly appreciate you taking the time to share your positive experience... read more
I am always pleased with McKinney GMC. Rob Bart and his staff are always excellent at what they do. Customer service is always amazing.
Business response:
Thank you for your review and for being such a loyal customer. We are overjoyed to hear that you are consistently pleased with your experiences with us. Your feedback about our team's excellence and amazing customer service truly means the world to us. It's wonderful to know that we continue to meet your expectations every time you visit. We appreciate your trust in us for your service needs and look forward to serving you for many years to come.
McKinney Buick GMC has a 4.3 star rating with 9,433 reviews.
McKinney Buick GMC is open now. It will close at 9:00 p.m.