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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Went in for a 30k service and oil change. Vehicle was ready ahead of time.
Business response:
Thank you for choosing McKinney Buick GMC for your 30,000-mile service! We're glad we could complete your vehicle service ahead of schedule. We appreciate your business and positive feedback.
The speed and quality of servcie.
Business response:
We are absolutely thrilled to hear about your positive experience with our team! Your feedback about the swift and high-quality service you received means so much to us. We understand how valuable your time is, and we're delighted that we could provide you with efficient service without compromising on excellence. Thank you for taking the time to share your thoughts about your experience. We truly appreciate your trust in our team and look forward to continuing to serve you with the same level of care and professionalism.
I liked that my brakes were checked, However, I didn't like that no one could figure out the scratching noise I originally brought it in for and that I was given my car back and it's still doing that scratching noise. I have videos now to show and will bring back my car again.
Business response:
Thank you for taking the time to provide feedback about your recent service visit. We understand your satisfaction with having your brakes inspected and appreciate you noting that positive aspect of your experience. However, we understand your frustration about the persisting scratching noise. We would appreciate the opportunity to discuss this further and work towards a resolution. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com at your earliest convenience.
They are very efficient and thorough..
Business response:
Thank you for the positive feedback! We're glad you found our team efficient and thorough. We appreciate you choosing McKinney Buick GMC and look forward to serving you again.
They got me in quick, provided a ride home and were finished th same day
Business response:
Thank you for the positive feedback! We're glad we could get you in quickly, provide transportation, and complete your service the same day. Your satisfaction means a lot to us, and we appreciate you choosing McKinney Buick GMC.
good service - explains well in nontechnical terms
Business response:
We greatly appreciate your feedback about the quality service you received. It's wonderful to hear that our team was able to communicate effectively and break down information in a way that was clear and easy to understand. Making sure our customers feel informed and comfortable throughout their experience is something we truly value. Thank you for choosing McKinney Buick GMC and for taking the time to share your positive experience.
Wasn't able to complete warranty recalls and car wash is appreciated but the effort was extremely poor.
Business response:
We value your opinion and understand your experience fell short of expectations. Your feedback helps us identify areas where we can work to improve our attention to detail. We take these concerns seriously and will use your input to enhance our service standards moving forward. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can discuss your experience and work towards a resolution.
It was quick and efficient Everyone was pleasant
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the quick and efficient service means a great deal to us. We're thrilled that our staff made such a pleasant impression during your visit. Thank you for choosing McKinney Buick GMC and for taking the time to share your experience with others.
I really liked the excellent service.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your kind words about the outstanding service you received truly mean a lot to us at McKinney Buick GMC. We understand how important quality service is when it comes to your vehicle needs, and we're thrilled that we could meet your expectations. Your feedback motivates our entire team to continue delivering the high level of care that our customers deserve. We appreciate you taking the time to share your experience and look forward to serving you ... read more
McKinney Buick GMC has a 4.3 star rating with 9,431 reviews.
McKinney Buick GMC is open now. It will close at 9:00 p.m.