This profile has been claimed by the business owner or representative.
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
We were traveling across country and my truck had a check engine and loss of power. Mckinney was able to service and replace the part as part of the warranty and get me back on the road within a day. They're customer service was excellent!
Business response:
We are overjoyed to hear that your experience with our team turned a stressful situation into a positive one. Being stranded with truck trouble while traveling across the country is never easy, and we are glad our service team was able to diagnose the issue, complete the warranty repair, and get you back on the road so quickly. It means a great deal to us to know that our customer service made a difference during what could have been a very difficult day. We truly appreciate you taking the time to share your experience, and ... read more
Service was completed accurately and quickly. Vehicle was clean when returned, which was much appreciated.
Business response:
We are happy to hear that your service experience was both accurate and efficient! Knowing that your vehicle was returned to you clean is a detail that truly matters to us, and we are glad it made a positive impression. Thank you for taking the time to share your experience, and we look forward to serving you again!
All went great. Thank you for understanding and taking care of everything
Business response:
We sincerely value your kind words and are so glad to hear that everything went smoothly for you. It means a great deal to know that you felt understood and well taken care of throughout the process. We truly appreciate you taking the time to share your feedback and look forward to continuing to serve you whenever you need us!
McKinney GMC is always great to deal with
Business response:
We are absolutely thrilled to hear that your experience with us has been consistently great! We truly appreciate you taking the time to share your kind words, and it means a great deal to know that we have earned your trust and confidence. We look forward to continuing to provide you with the same level of service for many years to come!
GMC McKinney was very friendly and professional.
Business response:
Thank you for taking the time to share your experience with us! We are thrilled to hear that our team made such a positive impression with their friendly and professional service. That is exactly the standard we strive to uphold for every customer who walks through our doors. We truly appreciate your kind words and your trust. It was our pleasure to assist you with your vehicle, and we look forward to serving you again in the future!
They had shuttle service that took me to town square. They kept constantly in contact with me by text as to the completion of the various services being conducted. Everyone is pleasant and their waiting room is very comfortable.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that our shuttle service, communication updates, and comfortable waiting room all contributed to a positive visit. We truly appreciate your kind words about our team and are glad they made the process smooth and pleasant for you. We look forward to welcoming you back the next time your vehicle is due for service. Your satisfaction means a great deal to us, and we will continue working hard to deliver the same level of care and attentivene... read more
My service advisor was great and made sure everything was taken care of to my satisfaction. He made sure I was informed every step of the way. The mechanic who serviced my vehicle did an excellent job as well and got me back on the road in a reasonable amount of time. There is nothing about my visit that was unsatisfactory at this time. Keep up the great work!
Business response:
We are honored to receive such thoughtful feedback about your recent visit! It is wonderful to hear that your service advisor kept you informed throughout the entire process and ensured everything met your expectations. Knowing that our team delivered a smooth, efficient experience is exactly the standard we strive for every day.
We had a great experience. Our daughter was going out of town and they performed the service quickly. Tommy was a huge help!
Business response:
We greatly appreciate your kind words and are so glad to hear that your experience with us was a positive one! It's wonderful to know that our team was able to accommodate your daughter's schedule and get her back on the road quickly. Tommy will be thrilled to hear that his efforts made such a meaningful difference we are lucky to have him on our team. Thank you for choosing McKinney Buick GMC, and we hope to see you again soon!
Quick and easy Easy to make appointment
Business response:
We are absolutely thrilled to hear that your experience was quick and easy, from scheduling your appointment to the visit itself! We know how valuable your time is, and we are glad we were able to make the process as smooth as possible for you. Thank you for taking the time to share your feedback we look forward to serving you and your 2021 GMC Sierra again in the future!
McKinney Buick GMC has a 4.3 star rating with 10,182 reviews.
McKinney Buick GMC is closed now. It will open at 8:30 a.m.