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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Process easy, service reps eager to assist and knowledge and willing to find solutions!
Business response:
Thank you for taking the time to share your wonderful experience with us. We truly appreciate hearing that our team made your visit smooth and straightforward. It means everything to us when customers recognize how our service representatives go above and beyond to provide helpful guidance and work diligently to meet your needs. Your feedback reinforces our commitment to delivering exceptional service every time you visit us. We look forward to continuing to serve you for years to come.
Service has finally hired the correct staff in drive thru and my last 2 experiences were spot on.
Business response:
We are glad to hear about your positive experiences with our drive-thru service team. Your feedback about the improvements in staffing and the quality of your recent visits means a great deal to us. We understand how important it is to have the right people in place to provide you with the excellent service you deserve. It's wonderful to know that our team has been delivering the spot-on experience you expect. We truly value your continued trust and look forward to maintaining this high standard of service for you and all ou... read more
McKinney Buick GMC was great. My service advisor, Amanda Mister, was so helpful. She explained what my car needed that day. She was knowledgeable and quickly got me on my way.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Amanda provided exceptional service and clearly explained your vehicle's needs. Your feedback means everything to us and motivates our team to continue delivering quality care.
The services was very professional
Business response:
Thank you for your kind words about our professional service! We're thrilled to hear about your positive experience and appreciate you choosing McKinney Buick GMC. Your feedback means a lot to our team.
Always do a great job and very professional.
Business response:
Thank you for your wonderful feedback! We truly appreciate your recognition of our team's professionalism and dedication to excellent service. Your trust means everything to us, and we look forward to serving you again at McKinney Buick GMC.
Actual work seemed fine other than the oil/grease smudges left down driver's side quarter panel and on steering wheel. Have an ongoing intermittent no audio issue in this 2026 Sierra(if you believe the internet this is "common" with multiple TSBs with the Bose system) that happened while at the dealership and service advisor couldnt be bothered to observe condition to verify it was happening. So overall, I guess we'll see.
Business response:
We're glad to hear the primary work met expectations, though we understand how details like cleanliness and unresolved concerns can affect your overall impression. Our team aims to return every vehicle in excellent condition and take all reported issues seriously, even when they are intermittent. We value the opportunity to ensure your concerns are properly documented and addressed. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can follow up with you directly.
Professional and timely service
Business response:
Thank you for your positive feedback! We're delighted to hear you found our service professional and timely. Your experience means a great deal to us at McKinney Buick GMC.
Friendly advisor. Timenwas acceptable to get car serviced
Business response:
Thank you for the positive feedback! We're glad our advisor was friendly and the service time worked well for you. We appreciate you choosing McKinney Buick GMC and look forward to serving you again.
I appreciated the attention to detail especially during inspection of repairs completed. During that time it was identified that the replaced seal didn't hold and they needed to order additional parts. I'm glad they made sure repairs were inspected and took care of anything necessary to ensure quality repair work.
Business response:
Thank you for recognizing our thorough inspection process. We're glad our team caught the seal issue and addressed it properly. Your satisfaction reflects our commitment to quality repair work. Thank you for trusting McKinney Buick GMC.
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 9,703 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open at 8:30 a.m.