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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
great service advisor listed and did what they suppose to. Thank you
Business response:
We are happy to hear that your experience with our service team was a positive one. It is great to know that your service advisor listened to your needs and took care of everything as expected. Thank you for taking the time to share your feedback, and we look forward to seeing you again.
I liked the professionalism of the stall. I didn't like how long it took to complete my vehicle.
Business response:
Your feedback is incredibly valuable, and we are glad to hear that our team's professionalism made a positive impression during your visit. We understand that waiting longer than expected for your vehicle can be frustrating, and we take that feedback seriously. We always want the service experience to be as smooth and timely as possible, and your comments help us continue working toward that goal. Thank you for taking the time to share your experience with us.
Everything met my expectations. The popcorn, fresh coffee, and ice water are great for the customer
Business response:
Thank you for sharing this! It means a lot to know that your visit met your expectations from start to finish. We put real thought into making sure our customers feel comfortable while they wait, and it sounds like the little touches made a difference. We look forward to seeing you again!
Amanda was excellent throughout the process and provided timely updates. However, when I first picked up the truck, the issue was not fully resolved. The radio was replaced, but the FM functionality was still not working at all. I would have expected the service center to test the basic functions after the repair to ensure everything was working properly before returning the vehicle.
Business response:
Thank you for sharing your experience with us. We are glad to hear that Amanda provided excellent communication and timely updates throughout the process, and we will be sure to pass along your kind words to her. At the same time, we understand your frustration regarding the FM functionality. We regret that your experience did not meet your expectations, and we would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to David Kelley, our General Manager, at Dkelley@mcki... read more
Amanda took very good care of my car.
Business response:
We are thrilled to hear that Amanda provided such great care for your vehicle. It means a lot to know that her work left a positive impression, and we will be sure to pass along your kind words to her. We look forward to seeing you again the next time you need anything for your Acadia.
Great experience. All my service will be completed through them
Business response:
Thank you for the kind words! We're thrilled you had a great experience and look forward to taking care of your vehicle for all your future service needs. See you next time!
Everything done right and on time
Business response:
Thank you for your kind words! We're glad everything was done right and on time. We look forward to serving you again!
Service department as always is great experience. They work to complete service timely. Get you in out quickly and possible, but still ensuring all is completed correctly.
Business response:
Thank you for the kind words! We're glad we could get you in and out efficiently while ensuring everything was completed correctly. We look forward to seeing you next time!
I was drive in and made my appt on the way to the dealer. My service representative was courtesy and service performed promptly.
Business response:
We are honored to hear about your experience with us. It's great to know that scheduling your appointment on the way in was a smooth process and that our service team took care of you promptly. We look forward to seeing you again next time your vehicle needs attention.
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 10,182 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open at 8:30 a.m.