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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I like having appointment times
Business response:
We are ecstatic to hear that you appreciate our scheduling system. Having convenient appointment times makes such a difference in creating a smooth experience for our valued customers. Your satisfaction with this aspect of our service means a great deal to us at McKinney Buick GMC. We understand how important it is to respect your time and provide flexible scheduling options that work with your busy life. Thank you for taking the time to share this positive feedback about your experience.
Very friendly and helpful employees. Please with finished job done.
Business response:
We are thrilled to hear about your positive experience with our team! It's wonderful to know that our employees made such a great impression with their friendly and helpful approach. Your satisfaction with the quality of work completed means everything to us at McKinney Buick GMC. We truly appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent service.
they always provide a good customer service.
Business response:
We are excited to hear about your positive experience with our team. Your recognition of our commitment to excellent customer service truly means a lot to us. We understand how important quality service is, and we're grateful you've experienced the level of care we strive to provide every day. Thank you for taking the time to share your feedback - it helps us continue delivering the exceptional service our customers deserve.
Chris Elliott is friendly, knowledgeable, and efficient. My tire issue was handled quickly and professionally. Highly recommend.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that Chris provided you with such friendly and knowledgeable service. We're thrilled that your tire concern was resolved quickly and with the professionalism you deserve. Your recommendation truly means the world to us at McKinney Buick GMC, and we look forward to continuing to serve you with the same level of excellence in the future.
I am always confident that McKinney Buick/GMC takes great care of my vehicles!
Business response:
We are excited to hear about your continued confidence in our vehicle care! Your trust in our team's ability to properly maintain your vehicles means everything to us. It's wonderful to know that we consistently meet your expectations and that you feel secure bringing your vehicle to us for service. We truly value loyal customers like you and appreciate you taking the time to share your positive experience with others.
Excellent customer service and went above and beyond!
Business response:
We are privileged to hear about your wonderful experience with our team. It truly means the world to us when customers recognize our commitment to outstanding service. We take great pride in ensuring every guest feels valued and supported throughout their journey with us. Your kind words about our team going the extra mile motivate us to continue delivering exceptional experiences. We appreciate you choosing McKinney Buick GMC and look forward to serving you again in the future.
Loved getting back a very clean vehicle. The front plate installation was professional. Thanks for being courteous and making my first visit pleasant.
Business response:
Thank you for sharing your wonderful experience with us! It's fantastic to hear that you received your vehicle in excellent condition and that our team handled the front plate installation with care and precision. We're especially pleased that our staff provided the welcoming service that made your initial visit such a positive one. Your satisfaction with the quality of our work and the courteous treatment you received truly means a lot to our team. We look forward to continuing to serve you in the future.
Chad and Rob provided excellent customer service and communicated throughout the time my SUV was there! I'm very happy with the results!
Business response:
We are ecstatic to hear about your outstanding experience with our service team! It's wonderful to know that Chad and Rob delivered exceptional care and kept you informed every step of the way while your vehicle was in for service. Clear communication and quality results are what we strive for with every customer visit. Your satisfaction with the outcome means everything to us at McKinney Buick GMC. We truly appreciate you taking the time to share your positive experience!
Our salesperson was great! Very knowledgeable and not pushy at all. Daylon was not pushy and worked with us on getting the truck we wanted. The experience with the finance division was a bit different. Despite us telling him "no, thank you" on the additional warranties he decided to add them on anyway and tell us he got a "coupon" and a lower interest rate to cover the cost of the additional warranties. Quick math calculations found that to not be true. It was very shady so be careful!
Business response:
We appreciate you taking the time to share your experience with us. It's wonderful to hear that your salesperson provided excellent service with their knowledge and non-pushy approach while helping you find the right truck. We understand your concerns about the finance process. Your experience doesn't reflect the transparency we strive for with all our customers. We take these concerns seriously and would appreciate the opportunity to discuss this matter further. Please contact David Kelley, our General Manager, at Dkelley@m... read more
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 9,431 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is open now. It will close at 9:00 p.m.