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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Loved getting back a very clean vehicle. The front plate installation was professional. Thanks for being courteous and making my first visit pleasant.
Business response:
Thank you for sharing your wonderful experience with us! It's fantastic to hear that you received your vehicle in excellent condition and that our team handled the front plate installation with care and precision. We're especially pleased that our staff provided the welcoming service that made your initial visit such a positive one. Your satisfaction with the quality of our work and the courteous treatment you received truly means a lot to our team. We look forward to continuing to serve you in the future.
Chad and Rob provided excellent customer service and communicated throughout the time my SUV was there! I'm very happy with the results!
Business response:
We are ecstatic to hear about your outstanding experience with our service team! It's wonderful to know that Chad and Rob delivered exceptional care and kept you informed every step of the way while your vehicle was in for service. Clear communication and quality results are what we strive for with every customer visit. Your satisfaction with the outcome means everything to us at McKinney Buick GMC. We truly appreciate you taking the time to share your positive experience!
Our salesperson was great! Very knowledgeable and not pushy at all. Daylon was not pushy and worked with us on getting the truck we wanted. The experience with the finance division was a bit different. Despite us telling him "no, thank you" on the additional warranties he decided to add them on anyway and tell us he got a "coupon" and a lower interest rate to cover the cost of the additional warranties. Quick math calculations found that to not be true. It was very shady so be careful!
Business response:
We appreciate you taking the time to share your experience with us. It's wonderful to hear that your salesperson provided excellent service with their knowledge and non-pushy approach while helping you find the right truck. We understand your concerns about the finance process. Your experience doesn't reflect the transparency we strive for with all our customers. We take these concerns seriously and would appreciate the opportunity to discuss this matter further. Please contact David Kelley, our General Manager, at Dkelley@m... read more
The help was amazing,! Soon as we walked in a young man his name Gabriel came right up to us and asked us what kind of car are we looking for and he was very helpful he took the time to show us all of the options that he could find for us and we were very pleased with him
Business response:
We are honored to hear about your wonderful experience with our team. It sounds like you received exceptional assistance from the moment you arrived, and we're delighted that our staff member took the time to understand exactly what you were looking for. Showing you all the available options and providing such thorough help is exactly the kind of service we strive to deliver. Your satisfaction with the helpful and attentive service you received means everything to us at McKinney Buick GMC. We truly appreciate you taking the ... read more
Rob and his staff are great to work with. Very professional.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that you found Rob and the entire staff to be exceptional partners throughout your visit. Your recognition of our team's professionalism means the world to us at McKinney Buick GMC. We take great pride in providing outstanding service to every customer, and feedback like yours reinforces our commitment to excellence. Thank you for choosing us and for taking the time to share your experience.
Everything was 1st class Customer service was excellent
Business response:
We are absolutely thrilled to hear about your outstanding experience with us. Your feedback about receiving first-class treatment means the world to our team. We take great pride in delivering exceptional customer service, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive experience with others.
Outstanding service advisor got my truck in and fast. Returned cleaned inside and out. Definitely recommend McKinney GMC Buick for all your vehicle needs
Business response:
We genuinely appreciate your positive feedback about your service experience with us. It's wonderful to hear that our service advisor was able to get your truck handled quickly and efficiently. We take pride in returning vehicles to our customers in excellent condition, both inside and out, and we're pleased this attention to detail made a positive impression. Your recommendation means a great deal to us, and we look forward to continuing to serve all your vehicle maintenance needs in the future.
Got my appt when I wanted it and the service staff was very attentive to my requests. I was kept updated on the status of my vehicle and was given a shuttle ride to a certain shopping district. All in all, I felt like their #1 customer and the quality of service was a good value.
Business response:
Your positive feedback truly means the world to us! We're delighted that we could accommodate your preferred appointment time and that our service team showed such attention to your specific needs. It's wonderful to hear that we kept you well-informed throughout your vehicle's service and that the shuttle transportation to the shopping area was convenient for you. Making every customer feel valued and providing exceptional service quality is exactly what we strive for at McKinney Buick GMC. Thank you for taking the time to s... read more
Inspection completed in a timely manner.
Business response:
We are ecstatic to hear that your inspection was handled efficiently and met your expectations. Your satisfaction with the timely service means everything to our team. We understand how valuable your time is, and we're pleased we could provide you with prompt, professional service. Thank you for choosing us and for taking the time to share your positive experience.
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 9,845 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is open now. It will close at 9:00 p.m.