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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
We felt taken care of the moment we entered the service department.
Business response:
Thank you for your feedback! We're delighted that you felt welcomed and cared for from the moment you entered our service department. Creating a comfortable atmosphere for every customer is what we strive for at McKinney Buick GMC.
Service performed as promised
Business response:
Thank you for sharing your experience with our service team. We truly appreciate that we were able to deliver exactly what we promised. Your confidence in our ability to follow through on our commitments means everything to us. It's wonderful to know that our team met your expectations and provided the reliable service you deserved. We look forward to continuing to serve you and your vehicle with the same level of excellence.
They were friendly, but not transparent enough on costs for warranty for me.
Business response:
Thank you for noting our friendly team! We value your feedback about warranty cost transparency and will work to improve our communication to ensure customers have complete pricing information upfront. We appreciate you sharing your experience with McKinney Buick GMC.
GREAT !!! They kept me informed
Business response:
Thank you for the wonderful feedback! We're delighted that our communication kept you well-informed throughout your visit. Your satisfaction means everything to our team at McKinney Buick GMC, and we look forward to serving you again!
It was great because they only applied the Zach-Tech to the car.
Business response:
Thank you for your positive feedback about our specialized service! We're pleased that our dedicated approach made a difference for you. We appreciate you choosing McKinney Buick GMC and sharing your experience.
Prompt service. Kept well informed of process, cost and progress.
Business response:
Thank you for your positive feedback! We're delighted you were satisfied with our prompt service and clear communication throughout the process. We appreciate you choosing McKinney Buick GMC and taking the time to share your experience.
Terry was incredibly helpful with all my concerns. I did not like you charging a fee to use my credit card.
Business response:
Thank you for sharing your feedback about your experience with us. We're delighted to hear that Terry provided exceptional assistance and addressed all of your concerns thoroughly. It's wonderful when our team members can deliver the helpful service you deserve. We understand your feelings about the credit card processing fee, and we genuinely appreciate you bringing this to our attention. Your feedback helps us better understand how our policies affect our valued customers like yourself. We're grateful that you chose McKinn... read more
Clear, friendly communication and work performed as expected.
Business response:
We are grateful for your wonderful feedback about your experience with us. It means so much to hear that our team provided clear and friendly service throughout your visit. Knowing that we met your expectations with the work performed gives us great satisfaction. Your positive words about our communication approach truly highlight what we strive for with every customer interaction. Thank you for choosing McKinney Buick GMC and for being such a valued member of our automotive family.
My appointment went smoothly. Nice service manager. Fairly reasonable length of time for oil change and tire rotation. The app they use to provide status of service progress a plus.
Business response:
Thank you for sharing your positive experience with our service team. We're delighted to hear that your appointment proceeded without any issues and that you found our service manager to be professional and welcoming. It's wonderful that the timing for your oil change and tire rotation met your expectations, and we're particularly pleased that our service tracking application enhanced your experience by keeping you informed throughout the process. Your feedback about these aspects of our service means a great deal to us at M... read more
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 10,182 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open at 8:30 a.m.