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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service rep Christopher Elliott was very through in his assessment of my vehicle and oversaw the necessary service in addition to my oil and filter change.
Business response:
Thank you for the great review! We're thrilled to hear that Christopher Elliott provided a thorough assessment of your vehicle and ensured that all necessary services were taken care of. It's always our goal to go above and beyond for our customers, and we're glad to know we met your expectations. We look forward to assisting you again in the future!
Very knowledgable and great with communicating throughout the process
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you found our team knowledgeable and communicative. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!
Great service and car looks awesome
Business response:
Thank you for the wonderful review! We're so happy to hear that you had a great experience and that your car looks awesome. We always strive to provide excellent service and ensure your vehicle looks its best. We truly appreciate your feedback and look forward to seeing you again soon!
always professional and take of us like we are part of the family.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you always feel well taken care of and treated like part of the family. Providing professional and personalized service is what we strive for, and we truly appreciate your continued trust in us.
Very timely and courteous service
Business response:
Thank you for your feedback! We're glad to hear that you received timely and courteous service. Providing efficient and friendly service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!
Fast oil change. Friendly staff.
Business response:
Thank you for your feedback! We're happy to hear that your oil change was quick and that our staff made a positive impression. We strive to make every visit as efficient and pleasant as possible, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
The service tech, Amanda Mister, kept us informed of the progress.
Business response:
Thank you for your feedback! We're happy to hear that Amanda Mister kept you informed throughout the process. Clear communication is important to us, and we're glad to know it made your experience more enjoyable. We appreciate your trust and look forward to assisting you again in the future!
Fast service and excellent customer care
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with our fast service and excellent customer care. Providing a seamless and positive experience is always our goal. We appreciate your support and look forward to assisting you again in the future!
This was the worst experience. The service writer never attempted to speak with me. Everything was a text. All my other times at this dealership, the service writer would speak with me personally and make me feel comfortable with my decisions. No sure I will return to this dealership if this is the way they are going to do business.
Business response:
We are truly sorry to hear that your recent experience did not meet the level of service you've come to expect from us. We understand how important personal communication is when it comes to your service needs, and we regret that you did not feel comfortable with the process. Please reach out to David Kelley, General Manager, at Dkelley@mckinneybuickgmc.com so we can address your concerns and work towards improving your experience. We hope to have the opportunity to make this right.
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 8,716 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is open now. It will close at 9:00 p.m.