Mercedes-Benz of Cincinnati

Karen 

on DealerRater

8 years ago

First time purchaser of a Mercedes! I was in need of a new vehicle and after extensive research on the computer, I decided the Mercedes SUV was the best option for me. When we entered the Mercedes-Benz of Cincinnati showroom, we were greeted by Zach Glutz. He LISTENED to my wish list and did not disappoint! He guided me through the selection, purchasing, delivery, and tutoring process of my 2017 new vehicle. He sent me frequent informative emails. Zach is very welcoming when I stop by the dealership to ask a quick question a... read more

Linda Gerardi 

on DealerRater

8 years ago

Recent Used Car Purchase I recently bought my first used MB remotely and Chris Walker made the experience really easy! When I asked for additional photos, Chris quickly obliged by going in to the office on a Sunday. All in all, the whole process from start to finish with the car being transported to TX, took approximately two weeks. My only very minor issue was if you are remote, do not expect to be the top priority only because I wasn't physically in the showroom. Thanks MB of Cincy for a great first time virtual purchase!!... read more

SLK55 

on DealerRater

8 years ago

Great people providing great service Always professional and attentive to the needs of the individual customer. They take the time to understand want you want in a vehicle and don't just try to convince you to buy what they have to sell. 

peytnail 

on DealerRater

8 years ago

White glove service When spending the amount of money a person spends in buying a car, I believe the service level you receive should be beyond what you get when you go threw a fast food drive thru. I have purchased cars in the past that don't understand that, and chances are, I won't go back. Mercedes Benz of Cincinnati provides the service I expect when shopping for a car. It took me three or four visits to the dealership before driving away in my new car but each time I visited, the vehicle I was looking at was prepped an... read more

pnewt50 

on DealerRater

8 years ago

MBCincy Began search for new car with MBCincy with intent to go later to Lincoln,Lexus,Audi and Cadillac. Met with super Chris Dow and never left! Planned to lease new,looked at buying and financing new and with Chris' help decided on a 2014 C Class and extremely happy and paid cash. Great experience with MB Cincy 

old_soldier 

on DealerRater

8 years ago

The wisdom and benefits of hiring capable employees If asked I would describe your saleswoman as being knowledgeable, meticulous and thoughful to the extent that a buyer would think the vehicle being considered is a a car she would buy for herself. This is an attitude that earns trust and clientage. After the sell was consumated her caring attitude followed me in the manner one would expect from the 'owner of the business' which is significant. I must add that her attitude was a compliment to the person who interviewed and h... read more

Bob 34 

on DealerRater

8 years ago

Top Flight Chris Dow and More The sales team at the Montgomery Road Mercedes Location is first rate, low key, professional and extremely knowledgeable about all aspects of their vehicles. Chris Dow is typical of their staff; helpful without being pushy; nice and softly selling while explaining every necessary detail about the particular car in which you were interested but moving on to better things. You will be pleased with your total experience with this automobile dealer. 

Brian Major 

on DealerRater

8 years ago

Excellent Care Mercedes-Benz of Cincinnati knows what premium service looks like and they deliver. I particularly appreciate the extra care and attention to detail provided by Anthony Destefano ... a pleasure to work with! 

SRV 

on DealerRater

8 years ago

A Dalership That Does it Right Mercedes Benz of Cincinnati is under new ownership and management and it shows. The new General Manager, George Bik, is determined to provide an outstanding sales experience, and he succeeds. He could not be more accomodating. Our sales representative, Zach Glutz, is simply the best in the business and made the entire process of evaluating and buying a new car effortless and stress free. If you're in the market for a Mercedes, these are the gentlemen you need to see.