Meridian at Laguna Hills's cover image

This profile has been claimed by the business owner or representative.

Meridian at Laguna Hills

4.5

About this business

Location details

24552 Paseo De Valencia, Laguna Hills, CA, 92653, United States

Get directions
4.5208 reviews
Select a rating
Anonymous's profile image
Anonymous 
a year ago

Location and price were the main reasons we chose Meridian at Laguna Hills! Overall my loved one was only there for about a month, but it was a positive experience and I would recommend this facility to others looking. 

Business response:

Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review 

Anonymous's profile image
Anonymous 
a year ago

I would say overall the residents seem happy and cared for. Repairs are constant and frequent staff changes and conditions have declined a bit in the last year. They could use a little improvement on the quality of foods being served. It seems to have declined recently. 

Business response:

Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Meridian at Laguna Hills. 

Dianne Sickles's profile image
Dianne Sickles 
a year ago

good food, good maintenance, good friends, lots of activities , a great place to live. everyone is helpful an go out of their way to help or answer questions. the transportation to go places or 2 stores is verygood. 

Business response:

Dianne, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Laguna Hills. 

Anonymous's profile image
Anonymous 
a year ago

The meals and dining started out great 4-5. Now it's 2-3. My Mom doesn't do any activities. The value for cost was better till they raised the cost. Since then all services have gone way down. Most staff are friendly. Everything that has to do with the dining experience is gone downhill. We would only recommend this community to other families if this was all they could afford. It was very good. The Corporation that took it over is just sucking out all the money they can. 

Business response:

We are open to honest feedback, and we think that it is important for your mother to start attending activities. It’s only mentally healthy, but she might make some friends at the community. We have a full monthly schedule, along with outings. We suggest that the two of you meet with our Activities Director to discuss what’s coming up and to offer any suggestions that your mom may have. Overall, our rates are competitive among senior living services and any raises were necessary to maintain a quality standard of living. Our ... read more

Mary C's profile image
Mary C 
a year ago

My brother moved to The Meridian last Friday. Since then, I have been told every day that he has moved into the Ritz Carlton! Why? The staff are phenomenal, friendly, helpful, supportive, kind and the list goes on (special thanks to [name removed]). The meals are nutritious and delicious with variety for every taste bud. One of the largest problems facing people today is loneliness. That will not happen at The Meridian! The activities range from educational and social events to games of all kinds, from time by the pool to mo... read more

Business response:

Hi Mary C, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Meridian at Laguna Hills. Thank you again, we hope that you have a great day! 

Elizabeth L's profile image
Elizabeth L 
a year ago

[name removed] in reception made every effort to accommodate our small window of time to visit on short notice. We had individual attention from Tammy the Director she answered all our questions then we enjoyed a special brunch for 3! Everything is updated or in the process , clean & delicious food & lovely accommodations . This is facility is warm & pleasant more reasonably priced then other facilities nearby. I recommend & would consider this facility as a place for my mom. 

Business response:

Hi Elizabeth L, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Meridian at Laguna Hills. Thank you again, we hope that you have a great day! 

PR's profile image
PR 
2 years ago

I would recommend to others . We picked this community because it was, a recommendation from the [name removed]family. 

Business response:

Hi PR thank you for leaving this positive review about your experience with our community. If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you again soon! 

Anonymous's profile image
Anonymous 
2 years ago

Would recommend everyone to move & live here. I have so many friends who work & live here. It's so beautiful. love the decor. 

Business response:

Hi, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Meridian at Laguna Hills. 

Joyce D's profile image
Joyce D 
2 years ago

Business response:

Hi Joyce D, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Meridian at Laguna Hills. 

Frequently asked questions about Meridian at Laguna Hills

How is Meridian at Laguna Hills rated?

Meridian at Laguna Hills has a 4.5 star rating with 208 reviews. 

When is Meridian at Laguna Hills open?

Meridian at Laguna Hills is open now. It is open 24/7.