MFC-J985DW

Yutygirl 

on Amazon

8 years ago

Won't print 47 seven pages, even in 20 page increments. Although this printer had high ratings, it has been a horror for me. It loads only 20 pages at a time, which I thought would be okay for my personal, household use as I usually just print letters. However, my husband gave me the task of downloading a 47 page tax return. I had to print in 20 page units. Then, for the last 7 pages, it refused to print them as they were over the 40 page limit! Even though I wanted to print only 7 pages? My husband will have to take the for... read more

J. C. Ching 

on Amazon

8 years ago

One Star bought in July 2017 and now it’s kaput. so difficult to find a reliable inkjet printer. 

Nancy R. 

on Amazon

8 years ago

Lots of problems printing from the internet I have had this printer for over a month. I have been trying to problem solve connection issues the entire time. Either I am missing something very obvious that is not standard on my 2 other printers (Canon and Epson) that installed and work great or it is a problem because it is a "new" refurb. Don't know what the problem is but I am very disappointed in this purchase. I have uninstalled and reinstalled the drivers a couple of times, rebooted modem, rebooted the computer and print... read more

Jonathan M. 

on Amazon

8 years ago

Malfunctioned stating it has jammed paper after two months, ... Malfunctioned stating it has jammed paper after two months, there wasn't no jammed paper...did troubleshooting with tech on the line since return period had expired by 6 days. I wanted to return it but they only offered a replacement product. Will NEVER buy a brother product again. Don't buy it to save yourself trouble. 

TCK 

on Amazon

8 years ago

Scan Feature Disappears with Windows 10 It worked ok for a while, although it tended to lose connection to my laptop often and I had to reboot either my PC or the printer about half that time. Then I upgraded to a new Windows 10 laptop and downloaded the Brother software. There were a lot of bugs and errors in the installation process but I finally got through it. But the scan feature, which is critical for me, completely disappeared from the menu. I tried seven ways from Sunday to modify or reinstall it, including IT expert... read more

J Caliri 

on Amazon

8 years ago

One Star terrible set-up.... the wifi continually drops off... incapable of scanning anything via wifi. A piece of absolute crap 

Patsy 

on Amazon

8 years ago

Disappointing on many fronts. I'm sorry I didn't return it right away. I was not impressed from the moment it came out of the box. Cheap plastic build, very limited paper tray (plus not user friendly to refill), SINGLE sheet bypass feed (really, Brother??) Wifi setup was easy enough, scan quality is ok, but print quality is mediocre at best. The colors look washed out, and even changing the setting to 'Best' only makes them marginally better. The other issue is that it feeds the paper in pulses, instead of one smooth slide, ... read more

Jerry B. 

on Amazon

8 years ago

then I would give the printer good marks. If you have an iMac desktop....DO NOT buy this printer. Aside from the fact that the software constantly requires you to delete and add the printer after every few print jobs, the machine performs well. However, after hours with customer service (who informed me that they were aware of the problem, but could offer no remedy other than constantly deleting/adding the printer), I would never buy a Brother's printer to pair with a Mac. However, assuming that it does works with a PC, then... read more

Darlene Clark 

on Amazon

8 years ago

Not happy, tried Brother from an HP, disappointed. I liked that it had a top feeder, although it gets jammed frequently. I liked that it was supposed to be fast and starter ink was supposed to be plentiful. I am disappointed all the way around. I have used this for 4 weeks and maybe printed 50 sheets, ink is out and I already have paper jams. I am also disapointed in the quality and placement of the paper tray, it feels cheap and you have to close the paper extension arm to open the paper tray, it is connected.