This profile has been claimed by the business owner or representative.
Mike Counsil Plumbing LLC
- Plumbing
- Redwood City, CA
About this business
Location details
713 Arguello St, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thanks to Luis Alvarez and Gary for their quick response when I had issues with my water softener. They figured out what the problem was and fixed it the same day. Mike Counsil Plumbing stands behind its work and they are a quality company. Thanks again Luis and Gary.
Business response:
Hello Mary Jo, We're thrilled that Josh, Luis, and Richard did a wonderful job when your home needed work. We are proud to have your recommendation. We hope you'll contact us in the future should you need anything. Best wishes, Sean Counsil, Service & Operations Manager
Huge thanks to Richard Rivera and Andres. They helped me with our main water pipe. They are very professional and kind. Able to replace the pipe within couple hours.
It was a pleasure to have them service my plumbing issues. Quick response and very professional.
After 2 days of a clogged kitchen drain, I called Mike Counsil Plumbing. They scheduled a technician the same afternoon. But called back later saying there had been a delay and wanted to reschedule for the next day, which I accepted. Pablo and Bob arrived at the later part of the 2-hour window and got right to work. Pablo did a great job, checking and double checking that all was working correctly. Then cleaned up his work area nicely before he left.
Jose and Christian installed a new water heater. I was impressed with their customer service skills. They were informative, professional, and patient with my questions. These gentlemen deserved to be acknowledged by ownership and management.
Repiping a 2 story house: I don't have a problem with the quality of their work so far, but I do have a problem with how they handled proposed changes (not discussing or explaining far enough in advance, or at all, the changes possibly needed & alternatives available) to the scope of work (SOW) & not discussing financing methods available in advance v actual financing. They charged or tried to charge 3 or 4 progress payments (80% of 2 or 3 times revised total cost estimate) in the first week or 2 of the job, when that amo... read more
Business response:
Hello Pat, Thank you for providing this valuable feedback and being a Mike Counsil Plumbing client. We strive to offer 5 star service in all areas of our performance. It appears we fell short of that in some of our communications along the way. We would love to hear in more detail about some of these issues so we can discuss with our team and offer a better all around service experience. Feel free to reach out to us anytime. Again, we thank you for being a valued MCP client. We're here for you. Sincerely, Sean Counsil Serv... read more
Great technician, courteous and did the job but frankly I feel like the pricing was so off. I had a leaky shower spout and to replace the cartridge was $580 that included a 10% discount. I don't expect the cheapest but in this case I do feel a bit taken. If he would have had the cartridge in the van he would have been done within 30 minutes. Yes I could have just said no but needed it to get done. Also all the paperwork is overkill and not very ecologically mindful, literally could have just tapped to pay and emailed the rec... read more
Business response:
Anew, We appreciate your honest feedback and pleased you were happy with our technician at your home. When considering the fair cost to do business with a complete and competent staff, it's important to emphasize the value of having someone readily available who possesses years of training and knowledge. Our team has invested years into honing their craft, acquiring specialized training, and gaining invaluable experience. Their expertise is a result of dedication, hard work, and continuous learning. While it may seem li... read more
I worked with James and Gabriel and their team on an installation project. They were great and answered all of my concerns. I am happy with the work and the attention they gave me. I will use them again for future projects and recommend them to my friends. .
Besmir and his team provided excellent service over the holidays, after we discovered our main water line was leaking. Besmir quickly came up with an emergency fix the first evening and returned the next day to complete the full repair. Besmir is an expert plumber and I would recommend him and his team for all your home plumbing projects. Thanks Besmir and thanks to your team. Cheers, Michael.
Frequently asked questions about Mike Counsil Plumbing LLC
How is Mike Counsil Plumbing LLC rated?
Mike Counsil Plumbing LLC has a 3.7 star rating with 203 reviews.
When is Mike Counsil Plumbing LLC open?
Mike Counsil Plumbing LLC is open now. It will close tomorrow at 12:00 a.m.