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MINI

4.9

About this business

Location details

720 Kenilworth Drive, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 4:30 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,859 reviews
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sofadog's profile image
sofadog 
5 years ago

"Please give Allen Rolocut the 1st place blue ribbon..." Please give Allen Rolocut the 1st place blue ribbon champion award for Service Manager! He has always given me excellent service and been extremely helpful with any questions or concerns I have had. 

Business response:

Thank you for your 5-star rating! 

Michele Ebling's profile image
Michele Ebling 
5 years ago

"My Mini baby was taken very good care of" Allen was extremely pleasant and professional. I was in for an oil change and upon advise, I also had my tires rotated. I am taking a 7 hour trip in a few weeks and I feel very confident my Mini will handle just fine. 

Business response:

Thank you for your 5-star review! We appreciate your loyalty! 

Queen Lee Lee's profile image
Queen Lee Lee 
5 years ago

"Sir Allen Rollout" As the Queen of Monterey Drive, I knight Allen Rollout for being the most faithful service advisor. I have been with Mini for 13 years and would never consider driving anything else. I have nothing but love for the product and the service. Keep Calm and Mini On ... Cheers! 

Business response:

Thank you for your 5-star review! Thank you for your loyalty! 

Stardust's profile image
Stardust 
5 years ago

"Hi there,My awesome service advisor Allen was off..." Hi there, My awesome service advisor Allen was off yesterday and Yonni has assisted me well for my car’s issues. Just the same kind of assistance that I likewise get from Allen. Both gentlemen are great service advisors. Thank u and more power to Mini Of Baltimore County Car Dealer👍 

Business response:

I am so happy to hear that Yoni was bale to assist you in getting the job done! We pride ourselves on great service and I am glad you experienced just that! Thank you for your 5-star review! 

Ctobin's profile image
Ctobin 
5 years ago

"Alan took me right away even without a scheduled service..." Alan took me right away even without a scheduled service appointment. He’s always very pleasant and provides excellent customer service each and every visit 

Business response:

Allen is one of the best! Thank you for your 5-stat review and I am glad Allen was able to assist you! Thank you for choosing MINI of Baltimore! 

Dave's profile image
Dave 
5 years ago

"Easy In and Out" Easy in to service by, no wait for advisor. Detailed explanation of work to be done. Accurate estimate of length of time. Pleasant waiting area, and many amenities available. 

Business response:

I am glad to hear you appreciate what our store has to offer! Thank you for your 5-star rating! 

Margaret Templeton's profile image
Margaret Templeton 
5 years ago

"Jonathan Baron/aka Yoni" Cannot say enough about Yoni, Sales Manager. If I have a question and email Yoni - he gets right back to me. I have driven BMWs and now Mini for 35 years - this is the best service department - friendly - efficient - polite. Although I live in Annapolis MD, and I work in Annapolis MD - I take the time to drive to Towson because I feel confident that I will be welcome - when I drive away, my questions have been answered and I think the drive and time it takes to get to Towson is worth the confidence ... read more

Business response:

I appreciate your dedication to our store. Customers like you do not go unnoticed! Thank you for your 5-star rating! 

Dave's profile image
Dave 
5 years ago

"Alan Rolocut is the best service advisor." Takes time to explain what needs done and if it can wait till next time or not. Have been coming here yearly since bought the Mini. 

Business response:

Thank you for you 5-star rating! Thank you for your customer loyalty! 

Corysmom's profile image
Corysmom 
5 years ago

"Yoni at Baltimore Mini always provides excellent service...." Yoni at Baltimore Mini always provides excellent service. The professionalism is outstanding. I would never take my Mini anywhere else. I recommend this dealership to all. 

Business response:

professionalism is what we hope you acknowledge! Thank you for your customer loyalty and thank you for your 5-star review! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.9 star rating with 2,859 reviews. 

When is MINI open?

MINI is closed now. It will open at 10:00 a.m.