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MINI
- Automotive
- Richmond, VA
About this business
Location details
8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Smooth transaction with great service " I’ve was on the market for a m235ix for a couple years before I decided to pull the trigger. I visited a lot of BMW dealers in the DMV area and none of them could compare to Richmond BMW. The team was super friendly and the process was great. I made an inquiry over the internet on Thursday. Friday morning Steve Lerner called and shared some details about the car. I was a out of town buyer so I didn’t want to waste a trip if the price wasn’t right. After about a hour we agreed on a OTD... read more
"An unreserved recommendation for Mr. Steve Lerner " It was a pleasure doing business with Steve (Lerner) but a greater pleasure getting to know him. After looking for a used car for my UVa second year son for over two months (I have high standards and I'm allergic to BS), I chanced on a 2009 Lexus RX350 at Richmond BMW. Not the make or model for which I had been looking, but a nice looking vehicle nonetheless. Unfortunately, the dealership was closed on Sunday but a few hours later, Mr. Steve Lerner called us back (!). This... read more
"Amazing staff, great car selection" Nick and Steve were very helpful in explaining the details of the car. Charles, was very helpful in the final negotiations. Would definitely recommend. The customer service was excellent from all involved and follow-up was very thorough,
"The best service from Mr Lerner" We have been dealing with Steve Lerner for years and he is outstanding, upfront and truthful. I recommend him to everyone that I speak too.
"Amazing First Dealership Experience" I’m a little late for the review but about a week ago I purchased a Nissan Sentra trade-in and Steve was the guy that made it so easy. This was my first time going to a dealership so obviously I was so nervous to go due to all the horror stories I have heard about salesmen but Steve was such a joy to work with and I could have asked for a better experience. My grandparents came with me and he made us all feel welcomed with no pressure to buy the car, he was patient with my questions, dur... read more
"SUPER AMAZING SERVICE" WOW doesn't even begin to describe the satisfaction of today. It was coming time for my first BMW lease to expire this month, and even months ago, Steven pro-actively stayed in contact with me preparing me for this time, and making sure all my questions were answered. We scheduled a time to meet, and get the ball going, and plan for a new lease. Steven, and all the finance team were incredible to work with. The professionalism, and personal service is outstanding and was definitely a factor in my choi... read more
"New BMW owner from NY " Looking for my first BMW and having family in Richmond Va I did a search for dealers for the right car at Richmond BMW. Asking for a eprice I received a call from Steve Lerner. Working the deal over the phone bought the car. Steve picking me up at the airport coming in from NY drove me himself to the dealership making the smoothest and friendliest transaction I have ever had. On my 8 hour drive home Steve called to make sure I was doing good and how I like the BMW. Could not be more happy with the pe... read more
"A Pleasure Doing Business" We recently bought a used 2016 BMW 328i. Leading up to our purchase we looked around online at multiple BMW dealerships all over the state of Virginia from Blacksburg to Arlington to Virginia Beach. The only dealership to ever follow up with us was Richmond BMW. The only Sales Rep to ever follow up with us was Mr. Steve Lerner. He followed up not once but multiple times over. When we finally decided to purchase a car there was no question who we were going to do business with. My wife and children... read more
"Professional and personable" Me experience there was very good. My salesman was kind, knowledgeable, and not pushy. Would recommend to anyone looking for a new car. I would go back myself
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 1,191 reviews.
When is MINI open?
MINI is open now. It will close at 6:00 p.m.