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MINI
- Automotive
- Richmond, VA
About this business
Location details
8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great salesman and great service" Service was excellent and Steve Lerner was splendid..knowledgeable and committed to helping us. He responded promptly to our texts and kept us updated by phone. Would recommend Steve Lerner and Richmond BMW to our friends.
Business response:
We always appreciate positive reviews! Thank you, and happy motoring!
"Steven Lerner and Shashank Dharanendra were amazing! " I had been working with Steve since May and wasn't completely sure what I wanted. I found a 2017 BMW 430i at the Richmond BMW location that I wanted to test drive. Steve was a pleasure to work with! And, very entertaining, I might add! :) Shashank made the loan process incredibly easy. Lots of small talk and laughing throughout the process. I never felt any pressure from anyone at the dealership. These 2 deserve 10 gold stars! Needless to say, I now have a beautiful 201... read more
Business response:
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
"James Williams was very professional,helpful and detail..." James Williams was very professional,helpful and detail oriented. He helped us get the job of selling our in-laws Z4 done. You are appreciated!!
"I had the most amazing experience with James Williams and..." I had the most amazing experience with James Williams and his staff; Bobby and Shashank they where so professional.. They made purchasing a car EASY!!
Business response:
Hi, thank you for your review! Happy motoring!
"Very professional staff. Our salesman Steve Lerner was..." Very professional staff. Our salesman Steve Lerner was extremely knowledgeable and very imformative. Vrry impressed by the service and the price. Thank you Steve Lerner.
Business response:
Deb H, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
"Our Salesman, Steven Lerner, made our experience..." Our Salesman, Steven Lerner, made our experience incredible! He was very outgoing, very informative and incredibly helpful with helping us decide if the car we were looking at was the best fit for us. He took time to go over everything in the car on great detail. Very impressive. The finance manager Anton was equally patient, professional and very outgoing. I would highly recommend this dealership if you are looking for a no pressure very professional team!
Business response:
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
"Any woman buying a car can put their full trust in Steve!" Let me start by saying I hate sales people. I dread the idea of having to go car shopping, these guys just make me want to take a shower or something. I found my daughters dream car at Richmond BMW, online, and was quickly put into contact with Steve. He sent me videos and photos of everything I asked for. He sent every response in such a timely manner too. I never felt degraded as a woman shopping, he was so patient, and never once did he try those "sales tactics" ... read more
Business response:
We always appreciate positive reviews! Thank you, and happy motoring!
"Outstanding performance by Steve Lerner" In the 3 years I’ve leased my BMW I’ve had many good experiences but only one totally outstanding performance and that was with Steve Lerner. He listened when I spoke, he educated me about how to manage the end of my lease and he was funny and kind throughout. To me, Steve is the very best that Richmond BMW has to offer.
Business response:
Hi Constance Burke, thanks so much for rating us so high! Be safe on the road!
"Steve gave such an informative overview of the vehicle’s..." Steve gave such an informative overview of the vehicle’s systems. Almost encyclopedic. We felt very comfortable with our purchase. We’d buy from Steve again.
Business response:
:-) Wow! Thank you for rating us so many stars!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 1,191 reviews.
When is MINI open?
MINI is open now. It will close at 6:00 p.m.