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MINI

4.7

About this business

Location details

8712 W. Broad St., Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,191 reviews
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NG's profile image
NG 
5 years ago

"All-Around Pleasurable Experience" Steve was very knowledgable and passionate about the process. Additionally, I appreciated their level of seriousness to protect myself and the staff during this pandemic. 

Business response:

NG, thanks so much for rating us so high! Be safe on the road! 

LMertsch's profile image
LMertsch 
5 years ago

"I had a fantastic used car buying experience with Steve...." I had a fantastic used car buying experience with Steve. He was professional, honest and knowledgeable. No high pressure sales here, just a genuine guy with a lot of experience and I would definitely buy from him again. 

Gianosdiane's profile image
Gianosdiane 
5 years ago

"Steve is Very professional very honest very thorough..." Steve is Very professional very honest very thorough answered all the questions I needed answered and very patient. I would recommend to my family and friends.. Love my 2020 convertible BMW 

Business response:

Hi, thank you for taking the time to rate us! You really made our day today. 

F. V.'s profile image
F. V. 
5 years ago

"I don't normally write reviews, but this dealership,..." I don't normally write reviews, but this dealership, especially Steve Lerner and management (Akshay), were incredible to work with. I live in the DC area and this BMW dealership is worth the drive (best in the Maryland, DC, Virginia area). I purchased a new Z4 and this dealership was honest, professional, easy to work with and gave me an incredible deal! I will be purchasing my next BMW from them and will be referring family and friends. They made purchasing a new car... read more

Business response:

We always appreciate positive reviews! Thank you, and happy motoring! 

C. David Hemp DDS's profile image
C. David Hemp DDS 
5 years ago

"We put a hold on a used low milage Porsche Cayenne online..." We put a hold on a used low milage Porsche Cayenne online at 4am from Ca which Richmond BMW honored. The most important part, bottom line of this review is that this car was 100% as represented by Richmond BMW. My wife Loves it!!! They also gave me an estimate for a closed delivery, They found one already leaving for Ca for $800 less, and made the adjustment instead of just keeping the difference. Steve Lerner and others very good and honest about answering our q... read more

javian's profile image
javian 
5 years ago

"Very knowledgeable, he went over everything in a timely..." Very knowledgeable, he went over everything in a timely and professional manner. I didn’t have to ask any questions about the vehicle because he went through everything with me and helped me set up BMW Assist and other accessories. Best sales I had in years. Thanks again. Steve Lerner is the best, so happy with me vehicle. 

Business response:

Hi javian, thanks so much for rating us so high! Be safe on the road! 

Wendy93's profile image
Wendy93 
5 years ago

"Excellent car buying experience with Steve! He’s a true..." Excellent car buying experience with Steve! He’s a true professional. He was very helpful through out the process and answered every question I had. He made me feel very confident with my purchase. 

Business response:

Thank you Wendy93! We hope to be of service to you again! 

dmharman's profile image
dmharman 
5 years ago

"BMW transaction" Mr Lerner was Very helpful. He Expedited the transaction in a timely fashion. He was Very professional and I Would highly recommend him to others 

Business response:

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day! 

AGriffin's profile image
AGriffin 
5 years ago

"Steve Learner provided the most personalized, heartfelt..." Steve Learner provided the most personalized, heartfelt experience I could have ever asked for. He's a genuine man who truly cares about the people that walk into the business. That's a quality every dealership should have, and Steve upholds that wonderfully. Truly a great experience buying a car here, and I would not hesitate in the future if I ever needed another one from this location. -Alexander Griffin 

Business response:

Hi, we are delighted to see this rating! Have a great day! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.7 star rating with 1,191 reviews. 

When is MINI open?

MINI is open now. It will close at 6:00 p.m.