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MINI
- Automotive
- Glencoe, IL
About this business
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Easy." Made the experience of getting new tires for my vehicle very smooth. People were nice to deal with and they got me a loaner car.
Business response:
We are truly appreciative of your great rating and your business. Fields Matters Because You Matter. Sincerely, Tony Marino, the new General Manager.
"Oil change and tire pressure" Tommy took care of everything efficiently and even applied the coupon when I told him I had left mine at home. I am always happy to have Tommy to work with.
Business response:
Thank you for choosing Fields INFINITI Glencoe. It brings us great satisfaction to attend to your automotive needs. Sincerely, Tony Marino, the new General Manager.
"Very good experience" I do not know very much about cars, but Tommy explained the problem with words I was able to understand and with high professionalism. I recommend Fields Infiniti to my friends and family because I always received the best attention and service.
Business response:
I would like to thank you for your rating, but also your business. It’s really our pleasure to serve your automotive needs. Kind regards, Tony Marino, the new General Manager.
"Excellent Service " There’s nothing much more to say other than excellent service. I came in for a recall without an appointment, but they still took care of me right away. They did it with no issues, without disciplining me for being there without an appointment, and with no pushback. I’ll be sure to have an appointment next time. But rest a sure, when need to, there will be that opportunity of a “next time” at that location.
Business response:
If there is any way we may better serve you moving forward, please reach out to me at your convenience. Thank you for your business and your great rating. All the best, Tony Marino, the new General Manager.
"Always Great service" Field's Infiniti always provides exceptional service. Their service advisors are always courteous very knowledgeable. The service area super clean. The loaner cars are plentiful. The service is done with efficiency and speed.
Business response:
Thanks for the great score! We sincerely appreciate your business. Our Team is dedicated to surpassing your expectations on every visit and we look forward to serving you in the future. With appreciation, Tony Marino, the new General Manager.
"Excellent Service " The Fields group does it again! They have tha best service in town with Tommy leading the way. He is first class. I definitely recommend the Fields Group.
Business response:
It’s a pleasure doing business with you, thank you! We are appreciative for your delightful rating. All the best, Tony Marino, the new General Manager.
"Service Department performs" I was very pleased at the final outcome and the efforts the store (especially Juan and Lloyd) went through to help resolve my issue in expeditious fashion.
Business response:
I’m thrilled to come across your rating, thank you! We truly value your patronage and look forward to serving your automotive needs on forthcoming visits. Respectfully, Tony Marino, the new General Manager – Fields INFINITI Glencoe.
"Very thorough" Everything was great! I was even texted with additional resolution a few days later due to an issue with my locks and I was able to resolve it..
Business response:
We’re glad to learn our Team provided a 5-Star experience, thank you! We appreciate your business! Kind thanks, Tony Marino, the new General Manager.
"Customer Service At The Highest Level" I recently visited Fields Infiniti to have my 2017 Q50S serviced. I decided to have the dealership replace my runflat tires with Michelin tires that I requested. Before visiting, I called and spoke to David Ritter. I explained what I wanted to do. He set me up for an appointment exactly when I requested and explained all the amenities Fields Infiniti had to offer. Needless to say, I was excited to bring my vehicle in for service. I believe in building a relationship with the dealership... read more
Business response:
We’ll be sure to let our Team know how pleased you were with your experience here at Fields INFINITI Glencoe, thank you! It is always a great pleasure to serve your automotive needs. We look forward to the opportunity to better serve you in the future. Kind thanks, Tony Marino, the new General Manager.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.