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MINI
- Automotive
- Glencoe, IL
About this business
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Tire rotation and oil change " I had a great experience. Eveyone was very nice and helpful. It was a plus to be able to eat there as well. I love that my car gets washed too.
Business response:
Thank you for your rating! It’s truly a pleasure to serve your automotive needs. All the best, Tony Marino, the new General Manager.
"Unscheduled " I called the service department in the evening about a problem with sensors and interior lights. Ari told me to cone in the morning and he would make sure the problem would be handled. I came in for service without an appointment and Ari was extremely helpful. He arranged for my car to be fixed while I waited.
Business response:
Thanks for choosing Fields INFINITI Glencoe! We’re overjoyed to provide you with only the best in customer service superiority moving forward. With sincere thanks, Tony Marino, the new General Manager.
"Great Help" This time person who was greeting me was fully helpful even he helped me with installing my car seat in loaner car wasn't helped last visit other personnel . Thank You.
Business response:
Thank you for your first-rate score of our Dealership! It’s a joy to serve your automotive needs and we look forward to your next visit. Warm regards, Tony Marino, the new General Manager.
"Oil change & tire rotation " Friendly & reasonably quick service, Done. by the time I finished eating lunch at their counter. Showed me the work that was done & washed the car for me.
Business response:
It’s a pleasure to serve your automotive needs. We are grateful for your wonderful rating and your patronage! With appreciation, Tony Marino, the new General Manager – Fields INFINITI Glencoe.
"Excellent service" Excellent experience, good service . Appointment was kept right on time and service was performed as promised. Will recommend it to everyone that asks for a reference
Business response:
It brings our entire Team delight to attend to your automotive needs. We look forward to the prospect of serving you in the future. Warm regards, Tony Marino, the new General Manager.
"Best Customer Service" All of the Fields Dealerships are fabulous! Infiniti Sevice techs kept me informed and explained everything to me in great detail. I love their customer waiting area! Great breakfast options and great lunch options. I will always come back!
Business response:
Thanks! It’s a delight to serve you and we’re grateful for the opportunity to serve you down the road. Many thanks, Tony Marino, the new General Manager.
"Service check up" Juan was leading service effort. He was exceptional. Good job of explaining everything. They even serve you breakfast! Great experience probably best dealer service visit I have had.
Business response:
It’s wonderful to learn our Team furnished you with a 5-Star experience, this is our goal! Thank you for your business! Kind regards, Tony Marino, the new General Manager.
"Sensor service on QX-30" Service was great, free breakfast and loaner vehicle. Fields dealerships have outstanding customer services and amenities. My daughter loves it there some much she wants to go back every weekend. must be the free icecream.
Business response:
I’m delighted our Team accomplished a 5-Star experience for you, thank you for your business! Kind regards, Tony Marino, the new General Manager.
"Outstanding professioinal employees." Every employee at Fields Infiniti seems to be dedicated to serving the customer. Each employee has the happy and helpful demeanor. If I had to single out one special employee it would have to be Service Agent Tommy. Tommy has been working with me since I bought my FX35 back in 2012. He knows so much about my car and what I need to have fixed and how to service the car every time I come in, he has gone out of his way to make sure my car is serviced and repaired the right way each and eve... read more
Business response:
This is great, thank you! We’re thankful to have provided you with an amazing experience and genuinely value your patronage. All the best, Tony Marino, the new General Manager.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.