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MINI

4.8

About this business

Location details

2100 Frontage Road, Glencoe, IL, 60022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.81,414 reviews
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ra's profile image
ra 
8 years ago

"best service, trustworthy" everybody friendly . and qualified Just the Fields way! best sales and service, honest and done right the first time. Will not go anywhere else Ever! 

Business response:

We look forward to dependably delivering and incredible experience on your future visits. Fond regards, Tony Marino, the new General Manager. 

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lcb5 
8 years ago

"Another great experience! " Enjoyed the amenities of the waiting area while my Infiniti was being serviced. I was able to get a lot of work done while waiting in a clean and comfortable environment. Staff was friendly and helpful. 

Business response:

We truly value your patronage and look forward to serving your automotive needs on forthcoming visits. Respectfully, Tony Marino, the new General Manager – Fields INFINITI Glencoe. 

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Carin 
8 years ago

"Service" I came in for service. David was friendly and helpful, and explained what needed to be done now and what could wait for my next appt 

Business response:

It’s truly a pleasure to serve your automotive needs. All the best, Tony Marino, the new General Manager. 

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Alan Giblichman 
8 years ago

"service" exceptional service, clean waiting area, helpful people. Service person explained every detail . He was clear and concise. Will be happy to have Fields service my car in the the future 

Business response:

We’re overjoyed to provide you with only the best in customer service superiority moving forward. With sincere thanks, Tony Marino, the new General Manager. 

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rtm43 
8 years ago

"Efficient service department but disappointed Carlos is gone" My family has been loyal Infiniti owners for nearly 20 years and that's because of the great quality of the cars plus their strong reliability record. Our newest Infiniti is an M37x which I had serviced at Fields this week. I really enjoy the luxe ride and assurance via the Infiniti CPO program. However, I am disappointed that my trusted long-time warranty service advisor Carlos is no longer employed at Fields Infiniti. Carlos was a huge help particularly in 2011... read more

Business response:

It’s a joy to serve your automotive needs and we look forward to your next visit. Warm regards, Tony Marino, the new General Manager. 

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Giuditta 
8 years ago

"Oil/filter change " As usual great service. Tommy in service is exceptional and such a nice guy!! He's a good listener and always has a smile on! 

Business response:

We look forward to the prospect of serving you in the future. Warm regards, Tony Marino, the new General Manager. 

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Edcfd 
8 years ago

"Scheduled maintenance " I have been a fields customer for many years and the quality and customer service is what keeps bringing me back. Not only did they perform the regular scheduled maintenance but they replaced my battery that was leaking although it is part of the diagnostics it reassures me that they are making sure my vehicle is serviced properly 

Business response:

We are grateful for your wonderful rating and your patronage! With appreciation, Tony Marino, the new General Manager – Fields INFINITI Glencoe. 

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Fff 
8 years ago

"Excellent" Tommy always takes the time to explain his recommendations and keeps me informed on the progress of the service. He is always welcoming and respectful. A real asset to the dealership. 

Business response:

It’s a delight to serve you and we’re grateful for the opportunity to serve you down the road. Many thanks, Tony Marino, the new General Manager. 

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GinaGina 
8 years ago

"I had given great service" I came in for an oil change and received excellent service. Pat answered all of my questions and explained all necessary repairs in great detail. 

Business response:

It’s wonderful to learn our Team furnished you with a 5-Star experience, this is our goal! Thank you for your business! Kind regards, Tony Marino, the new General Manager. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,414 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.