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MINI

4.8

About this business

Location details

2100 Frontage Road, Glencoe, IL, 60022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.81,414 reviews
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InfinitiOwner's profile image
InfinitiOwner 
8 years ago

"Outstanding Service!" I had to travel further to Fields because of a mechanics' strike elsewhere and they made the experience as easy and painless as possible. Thanks! 

Business response:

Thank you! It’s genuinely a pleasure to serve your automotive needs. Respectfully, Tony Marino, the new General Manager. 

Convertible's profile image
Convertible 
8 years ago

"Computer update on 2011 G37S" Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything was handled in a first class manner. 

Business response:

If there is any way we may demonstrate our devotion to quality service in the future, please let me know how we may be of assistance. We appreciate your business. Best regards, Tony Marino, the new General Manager. 

Philly Transplant's profile image
Philly Transplant 
8 years ago

"Always great service" I have been buying and servicing cars from Fields Infiniti for 7 years. The service there is the best I've experienced during my 30+ years of car ownership. 

Business response:

We appreciate your patronage and look forward to the opportunity to serve your automotive needs down the road. Thank you, Tony Marino, the new General Manager. 

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Glick030 
8 years ago

"My 60,000 Mile Check-Up" I brought my QX70S in for my 60,000 mile service check-up. I received exceptional customer service, followed by exceptional work on my vehicle. They provided me with a loaner, offered me a meal and also provided my with a written report at the conclusion of the service on what was inspected and what was replaced. I thought this was done very thoroughly. I'm very satisfied being a loyal customer with Fields. 

Business response:

We are truly appreciative of your great rating and your business. Fields Matters Because You Matter. Sincerely, Tony Marino, the new General Manager. 

T Auer's profile image
T Auer 
8 years ago

"Great service" Brought my car in for regular maintenance this week. Everything was completed thoroughly and efficiently while I waited. And a free breakfast topped it all off. Thank you! 

Business response:

Thanks! It brings us great satisfaction to attend to your automotive needs. Sincerely, Tony Marino, the new General Manager. 

Paul56's profile image
Paul56 
8 years ago

"Excellent Service" As always, extremely positive experience at Fields INFINITY. Helpful, courteous staff, timely and reasonably priced service, and free breakfast . What more can anyone ask for? 

Business response:

I would like to thank you for your rating, but also your business. It’s really our pleasure to serve your automotive needs. Kind regards, Tony Marino, the new General Manager. 

Maloney's profile image
Maloney 
8 years ago

"Service" The staff was above and beyond as always. Had to return 2 days later though because defective parts were used. Didn't like that!! This has happened before but when problem is finally fixed it is great. 

Business response:

We sincerely appreciate your business. Our Team is dedicated to surpassing your expectations on every visit and we look forward to serving you in the future. With appreciation, Tony Marino, the new General Manager. 

knobtab's profile image
knobtab 
8 years ago

"Above and beyond our expectations" I recently serviced our JX35 at Fields Infiniti and had an amazing experience. David our service writer handled the entire process with such professionalism and great detail. I felt very comfortable with the entire process and will definitely return with both of our Infiniti's moving forward. 

Business response:

If there is any way we may better serve you moving forward, please reach out to me at your convenience. Thank you for your business! All the best, Tony Marino, the new General Manager. 

Jeff459's profile image
Jeff459 
8 years ago

"Service Department " The work was done timely. I really appreciated that a rental car was provided when the service only took 90 minutes. Everyone was very courteous. 

Business response:

We are appreciative for your delightful rating. It’s a pleasure doing business with you, thank you! All the best, Tony Marino, the new General Manager. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,414 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.