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MINI
- Automotive
- Glencoe, IL
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"fast and friendly" Fields process is exactly what you want. Prompt attention when dropping off my car for service. Nice loaner car when needed. Communication by text (as I requested as my preference) on status of work and any issues that come up are carefully explained. And easy pick up until as late at 9pm, and my car is freshly and thoroughly washed. And i drive away feeling good about my car. Its a great experience every time. that's why i have been a field customer for 14 years now.
"Very communicative and efficient." Fields tries really hard to make service a good customer experience. From the moment you arrive, to keeping you informed throughout the day and upon pickup.
"Great Service Department " I've used Fields' service dept about 10 times in the years I've owned my Infinity. I've always felt their service advisors actually act more like an advisor than someone trying to get me to do unnecessary service to my car. I have had particularly good experiences with Juan, who has been so nice to work with the last two times. I have to admit I enjoy taking my car there for service. The breakfast is a nice touch and I get time to work remotely in a pleasant place.
"done right" Everything done exactly as requested. Received text when car ready. Text also suggested additional work with exact costs, so no surprises. And everyone very polite and helpful. Tommy, the service department man in charge of me was great.
"Service Experience " As always, Tommy was welcoming and helpful. He is a pleasure to work with. In addition, he gives me clear info regarding any recommended maintenance. He is respectful with the repairs I choose to allow the service department to take care of. Tommy is quick to allow me, as the customer, to make my own decisions and doesn't push me into doing anything. I have asked his personal opinion in regards to issues with my car. He has spent time with me prioritizing work on the car. I appreciate that about him. He... read more
"Service" Seamless oil change and wiper blades replacement Nice people. Clean facility Kept me updated often No complaints are noted Recommend this dealer a pleasure to work with
"The best in the Midwest" You won't find a better dealership. Everyone treats you like you're Royalty. I never leave the service area with anything but the knowledge that I was treated fairly, respectfully and that my car was serviced with 100% care.
"QX60 service" Oil change & tire rotation done to my satisfaction. Breakfast was also served and was complimentary. This is an amenity that probably is not offered at very many dealerships, but is appreciated.
"Quarterly check up, oil change and inspection" Very efficient service, done rapidly. I did not have a loaner but waited and was out in an hour and a half. Wedding and reception areas were clean and very comfortable
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.