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Mirabelle Restaurant & Tavern
- Restaurants
- Stony Brook, NY
About this business
Location details
150 Main Street, Stony Brook, Stony Brook, NY, 11790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 9:00 p.m. | |
| Sat | 12:00 p.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Wonderful! The menu was interesting and diversified, the food beautifully prepared, the service attentive, and the surroundings lovely. Looking forward to trying the prix fixe and other menu items in future visits.
Very disappointed food was mediocre. Waiter was great. Room had no ambience at all.
Business response:
Hello Lisa! We appreciate your feedback. We’re truly sorry to hear that your dining experience did not meet your expectations. While we’re glad to know that our waiter provided great service, we regret that the food and overall atmosphere fell short. We would appreciate the opportunity to welcome you back and provide the exceptional experience you deserve.
Service was mediocre and fries were burnt. Wouldn’t go back.
Business response:
Ed, we appreciate your feedback. We’re sorry that the service did not meet your expectations and that your fries were overcooked. We take these concerns seriously and will share them with our team on how to improve. We appreciate you giving us a try and hope you’ll consider visiting us again so we can provide a better experience.
Took half an hour for someone to come over to take our order, and then another 20 minutes for the waiter to come and tell us that one drink was not available (but didn't bring the kids' drinks). Had to ask for bread 45 minutes in as the kids were starving. Food was good. Service was probably the worst I have seen. Other tables that were seated after us got their food before us. I would not recommend this place.
Business response:
Thank you for sharing your feedback, Julian. We sincerely apologize for the unacceptable experience during your visit. Waiting 30 minutes to place your order, followed by additional delays and not receiving the kids’ drinks or bread in a timely manner, is certainly not the level of service we strive to provide. We’re glad to hear that you enjoyed the food, but we understand that the delays and lack of communication significantly impacted your overall experience. We take these concerns seriously and will be addressing this wi... read more
Had large party in other room so was largely ignored for the first 45 minutes. Could not get a drink. Food was good but took exceptionally long to come out. We had to ask for water to be refilled. Never asked if we wanted another drink, they probably would have closed before we got it. Terrible service and no management attempt to explain/apologize.
Business response:
Thank you for your feedback, Rick. We sincerely apologize for the long delays and lack of attentive service during your visit. Regardless of how busy we are, you should never feel ignored or have to ask repeatedly for basic service. We’re glad you enjoyed the food, but we recognize that the overall experience fell far short of expectations. We’re addressing this with our team and management to ensure better communication, attentiveness, and service moving forward. We’re truly sorry and hope you’ll give us another chance.
We had a terrible experience eating here last night. We are vegan and I know that not every restaurant likes to or can accommodate, but it was like they were going out of the way to not accommodate. We had eaten there last year and had gotten the cauliflower steak which was delicious. Our server was great really helping us with what we could and could not eat. Well last night we went back for our anniversary and ordered the cauliflower steak, pannissis and broccolini. Turns out the cauliflower steak was NOT vegan. And when w... read more
Ordered French Onion soup came out cold Sent it back came out cold again Soup should be steaming when taken to the table
Food was fair to poor. Hamburger was awful. Service was inattentive. Had to get up to get our own water refilled. Diet Coke was very small with no refills and had a lot of ice in the glass. They charged $4.00 per glass of Diet Coke.
At 5:30 Sunday Evening my party of 7 expected a Diner menu What was offered was the LEFT OVERS from the Mothers Day Brunch I was never so embarrassed And Disappointed LEFT OVER Breakfast food It at 5:30 PM Not worth $700.00 Edward Wuorio
Frequently asked questions about Mirabelle Restaurant & Tavern
How is Mirabelle Restaurant & Tavern rated?
Mirabelle Restaurant & Tavern has a 4.1 star rating with 2,674 reviews.
When is Mirabelle Restaurant & Tavern open?
Mirabelle Restaurant & Tavern is closed now. It will open at 11:00 a.m.