Mobile On-site Mammography by SimonMed

Laura B 

on BBB

2 years ago

Had test performed at the ********** location. ****** and ****** took care of me. They were very professional, explained everything in detail and did their best to make sure I was comfortable. I showed up an hour early for my test and they were able to take me on in, which made me very happy as well. 

Kevin M 

on BBB

2 years ago

I used to hate going to the Lake ********* Office. I have had the need to go in on 12/23 and was pleasantly surprised of people being nice. They usually dispatched you with call this #. I could not get the test done due to an electronic gadget in my chest. The lady told me to sit down, and she made the calls found where I could get test done and made the appointment. Sorry I don't recall her name.During 01/24 I returned for a series of test. walked in with no appointment. needed 3 "CT" and she told me it was a slow day and i... read more

Angela H 

on BBB

3 years ago

I'll give them 3 stars because I had a positive experience in the past, and now a negative. This time (the negative experience) I had two scans done, results for one scan came back nice and on time, I am still waiting for the results of the other scan 11 days later (website says turnaround is 1-3 days, verbally they tell you 3-5). Reached out via chat. It **** not reassuring to be told the same thing by two agents two days apart (rest assured, you will have your results soon! We have emailed...). When asking to speak to a su... read more

B Verona G 

on BBB

4 years ago

******** at the Touhy location was great support and helped when I had my imaging done. She is thorough, kind, and explains everything. It made my appointment easy. ********** 

Lupe m I 

on BBB

4 years ago

********-front desk at ************* she was wonderful very plesent God Bless her 

Amanda S 

on BBB

6 years ago

I had a very good experience bringing my elderly mother there for MRI. The front desk was helpful and patient and the Tech was very compassionate and was very knowledgeable. I will definitely go back. I went to the Fashion Square Location off 68th St. 

Debbie R 

on BBB

a week ago

My appt was at 10:45am, I walked out at 12:45pm. The receptionist walked out of the front office twice to talk on her cell phone. I thought I filled out all my forms. Until the *** tech said she didnt fill out all the forms. And reprimanded her in front of everyone in the waiting room. He told her she needs to make sure to better see what shes doing. The so called receptionist told me I missed a form. I told her she never gave me that form in the first place. Then she told me to fill it out ASAP. I filled it out, she told me... read more

Moi I 

on BBB

a week ago

Incompetent billing department that provides false information Insurance paid them after they had charged me for the service. I called to request a refund and they confirmed that a refund check has been processed to give it 30 business days. I called in-between the 30 business days just to confirm and was told the same thing. I didnt receive the refund check and when I called after the 30 business days only to find out that it was sent to the wrong address the whole time. I dont know why they didnt discover this when I calle... read more

Courtney m 

on BBB

a year ago

I had gone to simonmed imagining on Feb 10, 2025 2 ultrasound and a mamo. I paid $471.73 on that day from what the person told me when I was checking in. I checked my claim status and it shows that I should of paid $222.39. I have emailed simonmed twice already and no response from them. There is a difference of $249.34.