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Mountainside Fitness
- Gyms
- Scottsdale, AZ
About this business
Location details
9375 E Bell Rd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I've been going to Mountainside at the Ice Den since they opened. Everyone is always friendly and helpful. The manager, Ralph, is especially friendly and seems to have a great rapport with his staff and the members. I also have used Steve for personal training and the experience was great! I like the small size of the gym as it isn't overwhelming.
poor service , rude customer service and they open late on saturdays quite frequently , and there cardio machines are dirty most of the time , i wouldnt refer a friend to this place theres much better out there......
Business response:
Dear Nick, Thank you for your review and please be assured that we take your feedback very seriously. I reviewed our Saturday opening shifts and to my knowledge we have opened on time. We work hard to keep our equipment functional and clean at all times. We even have a cleaning service that is on site during the week. If you ever see something out of place please ket the front desk know immediately so it can be rectified. I would love to discuss your feedback if you would like to contact me and perhaps set up a meeting. It ... read more
I've been a member now for about three months and have really enjoyed this gym. It's not too big and not too small. The staff have always been very pleasant and helpful. I'm here 3-4 times a week and it's never been so crowded that I've had to wait to use the equipment.
Yes, I ended up joining another gym. Mountainside has a few things my other gym does not have. I love several of their classes and that is a good thing because I am easily bored. I also love that they provide you with towels, so I don't have to worry about packing them for a work out or even for showering, which makes it easier. The gym is small, but efficient. I am not crazy about their treadmills, but I will get over it, or use the other gym for that. I guess I can count this one as another Groupon winner.
I've been a member for eight months now and here is my take on Mountainside... PROS: 1. Lots of cardio equipment 2. Nice locker rooms 3. Adequate amount of dumbbells CONS: 1. It can get crowded in there. The Scottsdale fire department comes in and uses the center. 2. The hockey team comes in and uses the center and today the fire dept. & hockey team were in at the same time....gimme a break! 3. During the summer months the functional room is unavailable during the morning and day because of kids programs. 4. The staff is... read more
Business response:
Pamela, Thank you so much for your feedback about our facility. I apologize if I have not officially met you. Please let me take a moment to introduce myself. My name is Nicole and I am the General Manager here of the Platinum Ice Den location. I do my best to spend the majority of my day out on the floor and not in my office to ensure I am accessible for staff and members such as yourself. I would be honored to take some time out to sit down with you and work towards a more pleasurable experience. I do know our floor can ... read more
Love this place. Small upscale gym. People are great and not at all obnoxious. During the off hours feels like your personal fitness center. Lockers, machines, layout all well done.
I took advantage of the 5 day pass that Mountainside Fitness offers as I'm new to the area & didn't want to commit joining a gym before trying it out. Very friendly staff for starters. They weren't pushy at all & explained their pricing. If I remember correctly it's about $44/month. No tour was provided, so I took a peek around for myself. Pretty standard weight area, step machines, treadmills & ellipticals (with TVs attached - nice!). I can't remember if they had bikes of not. They have a small retail area of Under Armor ac... read more
Business response:
Thank you for your feedback. My name is Nicole Lopez- I am the General Manager for Platinum at the Ice Den. I would love the opportunity to tour you around the club and show you all of the amenities you receive with your membership! I can also show you where the Cycle Studio is located! We offer over 60 Group Fitness classes per week and as you saw they are in dedicated studios. You are also welcome to use the Cross Fit area. We did a remodel last October, expanding the club over 10,000 sq ft. Let me know if you are interest... read more
I visited one Sunday afternoon just to check it out in reply to an ad I saw to visit for free for (5) days. Typically, when you respond to ads like that from a gym, the staff requests your information such as name, address, & phone so they can sell you on a membership later. That was not the case with me. It was very informal. I advised I was not a member and wanted to give their place a shot. The guy in the front desk said come right on in; no personal information requested and no tour. I'm glad there was no sales pressure.... read more
Just a quick update: Mountainside Fitness is doing a minor renovation and recently moved its locker room upstairs. The new locker room is very nice, and the lockers no longer have keypad combinations (ie: bring your own lock). The renovation added some additional floorspace to the gym. This would have been a good opportunity to add to their somewhat limited weight machine selection. So far, the space is being used to hold some additional free weights and kettle balls. The only change my girlfriend doesn't like: There is a ne... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.2 star rating with 321 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 9:00 p.m.