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Mountainside Fitness
- Gyms
- Scottsdale, AZ
About this business
Location details
9375 E Bell Rd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
My husband and I were members for several months when MOUNTAINSIDE was open but our original health club was still closed. Mountainside is clean it offers a lot of classes. it felt like home for the months that we were members.
I love coming to this Mountainside Fitness because it's clean and the equipment is nice. Elena & Hannah are both so friendly and helpful with anything I need. All the staff are great actually. Love this place!
Business response:
Hi, Alice. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Mountainside Fitness
I LOVE this gym! All the Mountainside locations are great but this one and arrowhead are by far my favorites. Staff is so friendly. I believe it was the general manager or maybe assistant gm (her name is Katie) gave me the BEST tour and was so personable! She answered all my questions with ease and clearly loves her job! Everything is always so clean and pristine and it really feels like a community. Definitely the best gym I've ever been a member of. 10/10 recommended
Business response:
Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us. Cheers, Mountainside Fitness
In a word, UNETHICAL! I've never provided a negative review in my life, and It doesn't make me feel good to do so now. With that being said, nothing about this gym makes me feel good. Yet I feel a responsibility to alert other potential would be members considering joining this gym about the unethical practices of this business and their management team. The gym is clean, and the staff is friendly...until you try to cancel your membership. I joined in 2020, visited the gym only 3 times before informing the staff that I did n... read more
I am growing to be very frustrated with mountainside fitness. I have been a member with my family on and off for almost 10 years. We renewed our membership because they spoke to us of the guest passes and how we get about 10-15. Once we renewed, I went there with a friend and they didn't let her in because they required her to pay. They said they put guest passes on hold. We renewed for the purpose of guest passes. Very frustrating. I now have an account with my mother. I went today to this location and they pulled me aside ... read more
Business response:
Hi, Lauren. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at (480) 502-2096. We want to know more! Thank you,
I love this gym and the location! It's not to crowded. The only reason I'm giving it 3 stars instead of 5 stars is because it's always hot in the treadmill area, like they have the heat on. It would be nice if they would add some floor fans by the treadmill to use like the Village does. Mountainside instead of turning on the heat please turn on the AC instead. I spoke the management and they are fixing the problem! You guys are the best!!! Hannah was very helpful at the Bell location! Thank you!
Business response:
Looks like we have an opportunity for growth! Thank you for the feedback,Andrea. We'd love the chance to talk about how we can improve our service to you. If you're willing, please reach out to us at marketing@mountainsidefitness.com or call (480) 502-2096. We look forward to hearing from you soon. Thank you, Mountainside Fitness
Pre COVID, I used to love coming and getting my sweat on. Since the reopening, it has been a complete disappointment. The lack of respect and sense of entitlement of the members is something you have to see to believe. Face coverings only have to do with covering the beard or mouth only. At any given time, there are at least 6-10 (out of 15-20 total) members who can't be bothered to follow some simple rules. This doesn't include the members on cardio equipment that believe Covid doesn't exist. I have notified management coun... read more
My issue is not with a specific location, but rather the corporation. I was a member for under two days when the Governor shut the gyms down due to the COVID crisis. I was told upon signing up that I had 30 days to cancel the membership without being charged. The day after the closure I contacted the corporate office which was closed. With no contact information, I was forced to leave a communication through their online portal requesting that my membership be canceled and asking for a callback for confirmation. Months went ... read more
Great gym. Miss my workouts. Hopefully will reopen soon. Facility is clean, well spaced, equipment is always being sanitized. Highly recommend Mountainside Fitness as your gym of choice.
Business response:
Thank you for your review Dan. We can't wait to see you back at MSF!
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.2 star rating with 321 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.