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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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The people are nice, I think the residents tend to be a little further along the continuum of needing care than I expected. A majority of the residents in my father's building are not really communicative.
Business response:
Thank you for your response! Our friendly and caring team members help to make our residents day meaningful every day! Our full time Activities Director also helps to get our residents involved in activities that encourages socialization while also providing a warm, loving and fulfilling environment for all of our residents at Mustang Creek Estates.
If you are considering this place....DONT! They will give you the hard sell - only for you to find out later, they told you what you wanted to hear, not what they can actually do for your loved one. If your loved one is VERY independent, they might be ok, but if your loved one needs even the most basic care, TRUST ME, this is NOT the place to leave them. My loved one was there for only 6 weeks when we decided to move him out....we had to give them a 30 day notice to vacate, and that was the longest 30 days of our lives. We w... read more
Business response:
Thank you for your feedback. We apologize that Mustang Creek Estates was unable to meet your expectations while your loved one lived with us. We take pride in providing compassionate, quality, loving and experienced care to all residents and we are saddened that we have disappointed you and your family. We have taken care of hundreds of residents for over 10 years and have many happy families and happy residents that call Mustang Creek Estates home. We encourage and appreciate feedback from our families so that we can contin... read more
i was very pleased with the community, that is why I choose this one. The care I received was very good, the staff was friendly and well trained. The facility was very cleanly and it was just a overall wonderful environment.
Business response:
Thank you for your response. We are so thrilled to know that you choose Mustang Creek Estates as your new home!
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 4 star rating with 222 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.