Mustang Creek Estates

4.0

Assisted Living Facilities
Allen, TX

About this business

Wellness Assisted Living Facilities Memory Care

Location details

720 Creek Valley Court, Allen, TX, 75002, United States

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4.0218 reviews

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Anonymous

8 years ago

This is a larger community and I did not think this would work for my loved one. This community did look nice and they seem to offer some nice amenities. THe people I met were friendly.

Business response:

Thank you so much for sharing your experience. Mustang Creek Estates is a beautiful residential style assisted living and memory care neighborhood designed entirely for seniors with quality care and services, at an affordable price. Our neighborhood has 6 unique homes, housing 10 -13 residents in each home. We hope you found a good fit community for your loved one. Thank you again! From Mustang Creek Estates in Allen

Anonymous

8 years ago

My parents are still taking some time to adjust to their move to this community, but overall we are pleased with their move here. We know they are in good hands, they have a positive staff at this facility. There is one staff member that works the afternoon, she is really attentive, and goes above and beyond to take care of my parents. They are pleased with the meals, and they have gotten involved in the activities they offer. We are satisfied with all they have done for our family, and we would recommend this community.

Business response:

Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again. From Mustang Creek Estates in Allen

Anonymous

8 years ago

studio,3.300@ month nice location,nice staff,again,looked older and was disappointed in size and layout of room

Business response:

Thank you for taking the time to share your review. Mustang Creek Estates is a beautiful residential style assisted living and memory care neighborhood designed entirely for seniors with quality care and services, at an affordable price. Our neighborhood has 6 unique homes, housing 10 -13 residents in each with assisted care 24 hours a day to include: medication assistance, daily housekeeping, home cooked meals, laundry services, incontinent care, mobility assistance and activities. Thank you again for your review.

Anonymous

8 years ago

My loved ones are doing well since their move to Mustang Creed Estates. They seem to be happy, but it has been an adjustment for them. Everyone there is very nice, and it has been a pretty good experience.

Business response:

Thank you for taking the time to share your experience! We are happy to hear things are going well! From Mustang Creek Estates in Allen

Anonymous

9 years ago

Our tour of this community went very well. This is a nice down to earth community. The community looked great, everything was well-kept. Everyone was very kind to my family, and myself. Unfortunately my mother didn't feel this was the community for her.

Business response:

Thank you so much for sharing your review! Mustang Creek Estates in Allen has an amazing staff, residents and families! We are sorry to hear our unique neighborhood was not a good fit for your mother. We hope you found a good fit community for her. Thank you again.

Anonymous

9 years ago

While touring the Mustang Creek, I did not like the rooms. They were very small and the place felt like a group home. The residents would have to go to the hallway bathroom to take showers. It was not a good fit at all.

Business response:

Thank you for taking the time to rate us. We are disappointed that we did not receive a higher rating and we regret that we did not meet your expectations. We pride ourselves on providing high quality, exceptional care to our residents and for 11 years, we have been the #1 Assisted Living provider in Allen, TX. If there are any specific concerns that you would like to address, we are always happy to hear them.

Anonymous

9 years ago

My mom was here for a short time. She was not here long, It was not a good fit for my mom at this time. The staff was nice in the memory care unit. they offered her activities and she did participate. I would overall recommend this community for assisted living and it memory care to other families for outstanding care and value.

Business response:

Thank you for your review! For 11 years, we have cared for and provided high quality assisted living for hundreds of seniors. Our residents and their family members love the home environment that we offer along with the home-cooked meals and exceptional care that our caregivers provide to our residents on a daily basis. We appreciate your recommendations and we look forward to caring for many more seniors in the years to come.

Anonymous

9 years ago

Not a Good Fit for my Mother-In-Law Facility is in Need of Renovation to meet other competitive standards in the industry as it continues to change.

Business response:

Thank you for your review. Mustang Creek Estates in Allen was built and started providing quality to care to seniors in 2005. Since then we have been voted Best Assisted Living in Allen for 11 year straight. One of our caregivers was even awarded Best Caregiver in Texas by the Texas Assisted Living Association. Over the past year every home in our neighborhood has undergone extensive renovations and up grades. Thank you again for taking the time to share your review.

Anonymous

9 years ago

Everything is going great here. The food is good and mom has no complaints. Mom has started getting involved with the activities. I really like the family oriented style that the community has. That is what we wanted for mom.

Business response:

Thank you so much for sharing your review! We are so happy to hear how well your mom is doing in her new home. Mustang Creek Estates in Allen has an amazing staff, residents and families! Thank you again.