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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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My parents are still taking some time to adjust to their move to this community, but overall we are pleased with their move here. We know they are in good hands, they have a positive staff at this facility. There is one staff member that works the afternoon, she is really attentive, and goes above and beyond to take care of my parents. They are pleased with the meals, and they have gotten involved in the activities they offer. We are satisfied with all they have done for our family, and we would recommend this community.
Business response:
Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again. From Mustang Creek Estates in Allen
studio,3.300@ month nice location,nice staff,again,looked older and was disappointed in size and layout of room
Business response:
Thank you for taking the time to share your review. Mustang Creek Estates is a beautiful residential style assisted living and memory care neighborhood designed entirely for seniors with quality care and services, at an affordable price. Our neighborhood has 6 unique homes, housing 10 -13 residents in each with assisted care 24 hours a day to include: medication assistance, daily housekeeping, home cooked meals, laundry services, incontinent care, mobility assistance and activities. Thank you again for your review.
My loved ones are doing well since their move to Mustang Creed Estates. They seem to be happy, but it has been an adjustment for them. Everyone there is very nice, and it has been a pretty good experience.
Business response:
Thank you for taking the time to share your experience! We are happy to hear things are going well! From Mustang Creek Estates in Allen
Very interesting concept. With several purpose built homes on their own cul-de-sac they have created their own interconnected neighborhood. The emphasis here seems to be on social interaction between the residents, and the multiple homes offers a large community while still preserving privacy.
Business response:
Thank you for your response! For 11 years, we have cared for and provided high quality assisted living for hundreds of seniors. Our residents and their family members love the home environment that we offer along with the home-cooked meals and exceptional care that our caregivers provide to our residents on a daily basis. We appreciate your recommendations and we look forward to caring for many more seniors in the years to come.
Our tour of this community went very well. This is a nice down to earth community. The community looked great, everything was well-kept. Everyone was very kind to my family, and myself. Unfortunately my mother didn't feel this was the community for her.
Business response:
Thank you so much for sharing your review! Mustang Creek Estates in Allen has an amazing staff, residents and families! We are sorry to hear our unique neighborhood was not a good fit for your mother. We hope you found a good fit community for her. Thank you again.
While touring the Mustang Creek, I did not like the rooms. They were very small and the place felt like a group home. The residents would have to go to the hallway bathroom to take showers. It was not a good fit at all.
Business response:
Thank you for taking the time to rate us. We are disappointed that we did not receive a higher rating and we regret that we did not meet your expectations. We pride ourselves on providing high quality, exceptional care to our residents and for 11 years, we have been the #1 Assisted Living provider in Allen, TX. If there are any specific concerns that you would like to address, we are always happy to hear them.
This was a wonderful experience.[Removed] was very helpful and accommodating. We were able to meet and speak with residents and staff alike. Everyone has only great things to say! We have decided to move our mom into this facility ASAP, and couldn't be more relieved and grateful that we were pointed in that direction. We are looking forward to it, and excited for Mom-I think it's going to be a great fit!
Business response:
Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. We are so happy your mom is joining our family. Thank you again.
My mom was here for a short time. She was not here long, It was not a good fit for my mom at this time. The staff was nice in the memory care unit. they offered her activities and she did participate. I would overall recommend this community for assisted living and it memory care to other families for outstanding care and value.
Business response:
Thank you for your review! For 11 years, we have cared for and provided high quality assisted living for hundreds of seniors. Our residents and their family members love the home environment that we offer along with the home-cooked meals and exceptional care that our caregivers provide to our residents on a daily basis. We appreciate your recommendations and we look forward to caring for many more seniors in the years to come.
Everything is going great here. The food is good and mom has no complaints. Mom has started getting involved with the activities. I really like the family oriented style that the community has. That is what we wanted for mom.
Business response:
Thank you so much for sharing your review! We are so happy to hear how well your mom is doing in her new home. Mustang Creek Estates in Allen has an amazing staff, residents and families! Thank you again.
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 3.9 star rating with 200 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.