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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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The community is well maintained and kept very clean inside and out for the residents. My loved one seems to really be enjoying the activities they have throughout the day as well as the meals they provide. Everything is going well and she seems to be very content in her new living environment.
Business response:
Thank you so much for taking the time to share your experience at Mustang Creek Estates in Allen. We are so happy to hear your loved one is adjusting to their new home. Thank you!
The staff that offered the tour at Mustang Creek Estates Residential AL and MC took the time to listen to our concerns and needs. They were able to address our questions with their wealth of knowledge. They staff were very pleasant and we enjoyed the tour.
Business response:
Thank you so much for sharing your tour experience at Mustang Creek Estates in Allen. We are so pleased to hear your tour was pleasant and enjoyable.
Things are going well for my father here at Mustang Creek Estates, he really starting to settle into the community. The community does a really good job with making sure everything looks nice and clean. The staff has been wonderful and extremely helpful and kind to us. They don't mind listening to your request and making sure they accommodate your loved one needs which is very nice to see. He has par taken in some of the activities they offer here,and he has made new friends and is starting to really adjust with everything w... read more
Business response:
We are thrilled to know that your father has adjusted well to our campus! We are always happy to go above and beyond to meet the needs of our residents and their family members. Our campus is always full of great residents who make great friends with one another - we are glad that your father has become one of our great residents!
I am very pleased, the people are excellent. The director handled the discussion of my mom having to go into memory care really well. They really made my transition easier.
Business response:
We understand that it may be difficult for your loved one to transition to a higher level of care, but we are glad that you and your family have been pleased with the loving care and services that are being provided for your mother in our Memory Care home.
They were very friendly. My dad said the caregivers during the week were so helpful and so nice to him and very kind and they were there any time he needed anything. Just good things to say about it.
Business response:
Thank you for your response. We are so happy to hear that your father is happy at Mustang Creek Estates! Our caregivers are always there to assist our residents when ever they are in need.
I would say that the reason we chose them was because the overall atmosphere was very pleasant and the location was awesome for us because it was only six minutes from our home. My loved one needs 24-hour care, so it is hard for them to keep up with all his needs. I think if they had more skilled people they would have a number-1 place. Other than that, we want this to work and they are very flexible and trying to work with us.
Business response:
Thank you for your response! One of the many great aspects of our campus is that we have three levels of assisted living care where our residents can easily transition from one home to another in the event that their care needs increase. Our caregivers are specially trained to provide assisted living care for each of our residents in a home environment.
The people are nice, I think the residents tend to be a little further along the continuum of needing care than I expected. A majority of the residents in my father's building are not really communicative.
Business response:
Thank you for your response! Our friendly and caring team members help to make our residents day meaningful every day! Our full time Activities Director also helps to get our residents involved in activities that encourages socialization while also providing a warm, loving and fulfilling environment for all of our residents at Mustang Creek Estates.
i was very pleased with the community, that is why I choose this one. The care I received was very good, the staff was friendly and well trained. The facility was very cleanly and it was just a overall wonderful environment.
Business response:
Thank you for your response. We are so thrilled to know that you choose Mustang Creek Estates as your new home!
My moms room had bed bugs. They sprayed them but they came back...I noticed bites on my mom. They heat treated her room only. I am sure they would be back eventually if we had left her there. Beware.
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 3.9 star rating with 200 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.