Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Columbus, OH

About this business

FinanceMortgage Lenders

Location details

355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8573 reviews

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Leonardo A P.

2 years ago

Shawn is great to work with. He seems to always be on the clock and very responsive to any questions or concerns. Just someone that does their job well, which is hard to come by now-a-days. We had a very complex purchase situation and he walked us through every step.

Business response:

Thanks for taking the time to leave such a detailed review, Leonardo! It's great to hear that you appreciated the level of service and responsiveness. Assisting with complex purchases is part of the job, and I'm glad to have been able to make the process easier for you. Your feedback is valuable, and I'm thrilled to see that I've earned a 4.33 star rating from you. Always here to help at Mutual of Omaha Mortgage.

Jessica Kah-Hee P.

2 years ago

Quick responses, keeping us in the loop, coordinating so many extra factors at the last minute and successfully executing. Amazed by the time and work done to help us close!

Business response:

Thank you, Jessica, for the outstanding review! It's fantastic to hear that you appreciated my quick responses and coordination efforts. Your closing was indeed a unique circumstance, and it was my pleasure to ensure everything went smoothly. Just part of the work we do here at Mutual of Omaha Mortgage - always aiming to keep our clients amazed and satisfied. Thank you again for your trust and feedback. Looking forward to assisting you in the future.

Brandon McRay S.

2 years ago

Shawn was in incredibly responsive while also being supportive and very easy to work with. He was quick to answer any questions and was very transparent throughout the entire process. My realtor and really everyone else that communicated with him throughout the process were quick to praise how nice it was to work with him.

Business response:

Hi Brandon, I appreciate your kind words and the 5-star rating! It was a pleasure to work with you and ease your mortgage process. I always strive to be responsive, supportive, and transparent. It's great to hear that your realtor and others enjoyed the experience as well. I look forward to working with you in the future, should you need anything else! Thanks again, Shawn Murphy, Mutual of Omaha Mortgage.

John J.

2 years ago

Thomas and Jeremy were both very prompt to provide the information we needed to make important decisions during the process. They were great to collaborate with during the many steps of a mortgage.

Business response:

John, I'm thrilled to hear you had a positive experience with our team. Your 5-star rating means a lot to us. Jeremy and I were more than happy to provide the prompt information you needed and support you through the mortgage process. We believe collaboration is key to a successful mortgage journey. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to share your feedback. Should you need anything in the future, don't hesitate to reach out. - Thomas Jemczura

David L.

2 years ago

Shawn was great to work with!! Thank you so much for everything from step one to the last!! We really appreciate you!

Business response:

I'm thrilled to hear that you had a positive experience working with me, David. Your satisfaction is my priority, so it's great to know that I was able to meet your expectations. I appreciate your kind words and the time you took to share them. It was a pleasure guiding you through each step of the process. Don't hesitate to reach out if you ever need anything in the future. Thanks again!

Annie J.

2 years ago

Thomas was willing to make our closing timeline work from day 1, and was extremely responsive throughout the process. He went above and beyond to check in with us during closing and helped make a complex process simple to understand. Would highly recommend him to anyone in need of a mortgage loan!

Business response:

Hi Annie, I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. It was important to me to meet your closing timeline and keep you updated throughout the process. I strive to make the complex mortgage process as simple as possible for my clients. Thank you for your kind words and for highly recommending my services. Don't hesitate to reach out if you have any more mortgage needs in the future. Thank you, Thomas Jemczura

Christopher L.

2 years ago

Thomas was extremely responsive and very thorough with his responses. He responded to my questions at all hours the day and night which I very much appreciated. He is knowledgable about the mortgage market and was helpful to introduce me to other parts of the MoO's broader team. I will recommend Thomas to friends and family.

Business response:

Hi Chris, thank you for the glowing review. I'm glad to hear that my responsiveness and knowledge about the mortgage market were useful to you. I strive to make myself available at all hours for my clients and am pleased to know that this was appreciated. It was a pleasure introducing you to the wider Mutual of Omaha Mortgage team. Hearing that you'd recommend me to friends and family is the highest compliment I could receive. Looking forward to assisting you, or any of your acquaintances with future mortgage needs. - Thomas... read more

Timothy E H.

2 years ago

Shawn was very helpful and professional. He quickly responded anytime I reached out and made the process very smooth.

Business response:

I'm thrilled to hear that you had a smooth experience with Mutual of Omaha Mortgage, Timothy! It was a pleasure assisting you and your promptness made my job much easier. I'm always here if you need anything in the future. Thank you for the fantastic rating and review! - Shawn Murphy

Jacqueline S B.

2 years ago

Efficiency and friendliness

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Jacqueline. Your 5 star rating means a lot. It's great to know that you appreciated the efficiency and friendliness I strive to maintain in my work. Feel free to reach out anytime you need further assistance.