Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Columbus, OH

About this business

FinanceMortgage Lenders

Location details

355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8573 reviews

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Nicholas F.

2 years ago

Shawn was there every step of the way.

Business response:

I'm sincerely grateful for your kind words and stellar rating, Nicholas. It was a pleasure to walk with you through each step of your journey with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and I'm glad to hear that this was reflected in your experience. Looking forward to serving you again in the future.

Angel David P.

2 years ago

Shawn went above and beyond to be available and ready for any of my questions through the entire process.

Business response:

I'm truly grateful for your kind words, Angel. It was a pleasure guiding you through the mortgage process. Knowing you felt supported means a lot to me, as I strive to always be available and ready for any questions my clients may have. Thank you for choosing Mutual of Omaha Mortgage and for rating my service so generously. Looking forward to assisting you in the future.

Matthew R H.

2 years ago

Made process easy

Business response:

I appreciate your feedback, Matthew. It's my goal to make the mortgage process as easy as possible for my clients. However, I noticed your rating implies there might have been some areas for improvement. If it's not too much trouble, I would greatly appreciate any specific feedback you could share so I can understand better how to enhance my services at Mutual of Omaha Mortgage. Thank you for your time.

Erin M K.

2 years ago

Shawn was very patient and willing to help out later in the evenings, working around our work schedule.

Business response:

I'm really glad to hear that you appreciated the flexible service, Erin. At Mutual of Omaha Mortgage, we strive to accommodate our clients' schedules as much as possible. However, I noticed your rating is 3.83 out of 5 stars. If there's anything more I could have done to enhance your experience, please let me know. Your feedback is invaluable for my continuous improvement. Thank you for choosing our services!

Erin M K.

2 years ago

Shawn was very patient and willing to help out later in the evenings, working around our work schedule.

Business response:

VINITH B.

2 years ago

Great job 👏

Business response:

I'm thrilled to know you found my service satisfactory, Vinith! Your positive review and rating mean a great deal to me. It was my pleasure working with you and I'm here for any future needs. Thank you for considering Mutual of Omaha Mortgage for your needs.

Denzil K.

2 years ago

Very informative for any questions that I had and helpful.

Business response:

I'm really pleased to hear that you found our discussions informative and helpful, Denzil. At Mutual of Omaha Mortgage, we strive to provide the best service and clear communication to our clients. Your positive feedback means a lot. Thank you for taking the time to rate my service as 5-star, it's greatly appreciated! Looking forward to assisting you in the future.

Gerrel G.

2 years ago

How relatively annoyance free it was.

Business response:

I'm glad to hear that your experience with Mutual of Omaha Mortgage was relatively annoyance-free, Gerrel. We strive to make our process as smooth as possible for our customers. Your feedback and rating of 4.50 stars is greatly appreciated and we'll continue working hard to maintain and exceed this level of service. Thanks for taking the time to share your thoughts. Feel free to reach out if you have any other feedback or need further assistance. Best regards, Anwar Caliph.

Jason Charles D.

2 years ago

Communicated what was needed to get it done.

Business response:

I'm thrilled to hear your positive feedback, Jason. I pride myself on clear communication to ensure the process is as seamless as possible. The rating and kind words are greatly appreciated. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.