Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9935 reviews

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Vito A.

10 months ago

Ovet went above and beyond to ensure everything went smoothly , communication was great !

Business response:

I'm thrilled to hear that you had a positive experience, Vito! Ensuring a smooth process and maintaining clear communication are top priorities for me at Mutual of Omaha Mortgage. Thank you for the fantastic rating and taking the time to leave a review. Looking forward to assisting you again in the future.

Carl D R.

10 months ago

Rory was always available for questions, was very timely in making sure I knew what was needed for our loan every step of the way. He was avaiable for questions even when his wife was about to deliver their first child. He went over and above what I expected!

Business response:

Hi Carl, I'm deeply touched by your kind words and exceptional rating. It was truly a pleasure to assist you throughout the loan process. Being available for your questions and ensuring you were educated every step of the way is a critical part of my job at Mutual of Omaha Mortgage. Even amidst personal milestones, my commitment to my clients never wavers. Thank you for acknowledging my efforts. If you have any more questions in the future, please don't hesitate to reach out. Take care. - Rory Branneky.

Lindsey E Z.

11 months ago

Answering all my questions

Business response:

I'm glad to hear that you're satisfied with my service, Lindsey. It's my utmost priority to ensure that your queries are addressed in a timely and accurate manner. I highly appreciate your feedback and the 4.83 rating you've given me! I'll continue doing my best to provide excellent service. If you have any more questions in the future, don't hesitate to reach out. Here at Mutual of Omaha Mortgage, we're always ready to assist. Looking forward to our continued relationship.

Jason Russell F.

11 months ago

David made sure we received as much cash at closing as possible. As well as the best rate. He was always available for questions even after hours and the weekends. He took the time to help me contact a difficult lender to get payoff information from them.I look forward to working with David in the future.

Business response:

Hi Jason, I'm thrilled to hear that you had a positive experience with your mortgage process. I strive to provide the best service and to ensure my clients get the most out of their closing. It was my pleasure to assist you even after hours and on weekends - that's what I'm here for! I'm glad I could help you deal with that difficult lender. I always want to make sure my clients can get the necessary information without unnecessary stress. I'm looking forward to working with you again in the future, Jason. Thank you for y... read more

Michael R K.

11 months ago

Good communication and prompt responses to questions and would follow through on what he said or we discussed.

Business response:

Michael, I'm glad to hear that you appreciated my efforts to maintain clear communication and take action based on our discussions. Your positive feedback means a lot to me and it was a pleasure working with you. I'm here to assist with any future needs at Mutual of Omaha Mortgage. Thank you for the 5-star review! - Rory Branneky.

Sandra A L.

11 months ago

Rory was very helpful, informative and most of all patient with us during this entire experience. We've referred family and friends to him in the past and will continue to do so. Even while expecting his first child, he continued to keep us informed. Thanks so much for going above and beyond to get us to the finish line. Thanks so very much !!

Business response:

Hi Sandra, I'm genuinely touched by your kind words. It was truly a pleasure assisting you. I appreciate your trust in referring others to me - it's the highest compliment I could receive! As for the pending arrival of my first child, it's all part of the life-work balance. Your understanding and patience made it easy for me to keep you informed while also preparing for this new personal journey. Your satisfaction is my priority, and I'm thrilled to have been part of your journey to the finish line. Thank you once again for ... read more

Floyd D B.

11 months ago

Prompt response and professional service

Business response:

Floyd, your positive feedback is hugely appreciated! I'm pleased to hear you found my service prompt and professional - it's what we strive for at Mutual of Omaha Mortgage. Don't hesitate to reach out should you need any further assistance. Thank you for the 5-star rating! - Rory Branneky

Verdeda R H.

11 months ago

Great communication.

Business response:

I'm really pleased to hear that you appreciated our communication, Verdeda. Your positive feedback keeps me motivated to ensure the best service. Thanks for taking the time to rate Mutual of Omaha Mortgage with 5 stars, it means a lot. If you need any further assistance, don't hesitate to reach out. David Guzman

Donatello D B.

11 months ago

David was fantastic to deal with. He would get back to me with all my questions and concerns promptly and made the process extremely smooth. I will definitely be referring family and friends to him. He is a great asset to your company.

Business response:

Donatello, thank you very much for the kind words and stellar rating! I'm really glad to hear that you were satisfied with the service. I strive to make the mortgage process smooth and transparent for all my clients. Your satisfaction is my top priority. I look forward to your referrals and working with your family and friends in the future. Thank you for choosing Mutual of Omaha Mortgage. - David Guzman