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Mutual of Omaha Mortgage

4.9
  • Mortgage Lenders
  • Plano, TX

About this business

FinanceMortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,019 reviews
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Bobby Dale K.'s profile image
Bobby Dale K. 

Verified by Mutual of Omaha Mortgage

2 years ago

Everything we needed was accomplished and I always felt like we were a priority!! 

Business response:

I'm thrilled to hear you felt prioritized throughout our process, Bobby! Ensuring customer's satisfaction is our primary goal at Mutual of Omaha Mortgage. Your positive feedback motivates me to continue to provide high-quality service. Thank you for the 5-star rating. If you need any further assistance, don't hesitate to reach out. 

Michael M R.'s profile image
Michael M R. 

Verified by Mutual of Omaha Mortgage

2 years ago

Excellent communication 

Business response:

I'm delighted to hear you had such a positive experience, Michael. Communication is key in our line of work at Mutual of Omaha Mortgage which is why we prioritize it so highly. I'm glad to hear that your experience reflected this. Thank you for your 5-star review and lovely feedback. It's greatly appreciated! Looking forward to assisting you again in the future. From, Rory Branneky 

Michael T L.'s profile image
Michael T L. 

Verified by Mutual of Omaha Mortgage

2 years ago

Rory kept in constant contact with us. And he worked really hard. He was very nice and polite at all times. We l9ved that he explained every thing step by step. Thanks Rory 

Business response:

I'm so glad to hear that you had a positive experience with me and Mutual of Omaha Mortgage, Michael! Making sure you're informed each step of the way is a priority. I appreciate the feedback and the 4.83-star rating. Should you have any further needs or questions, don't hesitate to reach out. Thanks for trusting in me. - Rory Branneky 

James Edward A.'s profile image
James Edward A. 

Verified by Mutual of Omaha Mortgage

2 years ago

I appreciated all of Sylas hard work and Yolanda and I were satisfied with the loan !!! 

Business response:

I'm thrilled to hear that you and Yolanda were satisfied with the loan process, James! It was my pleasure to work hard to meet your needs. Your positive feedback and rating mean a lot. Thank you for choosing Mutual of Omaha Mortgage. It was a pleasure serving you. Sylas Stacy 

Rowena Concillado D.'s profile image
Rowena Concillado D. 

Verified by Mutual of Omaha Mortgage

2 years ago

Sylas made our transaction smooth. He guided us in every step and was always available anytime we have questions. We have our trust in him because he made us feel it from the start. 

Business response:

I'm thrilled to hear about your positive experience, Rowena. Ensuring a smooth transaction and being readily available to answer any queries is a vital aspect of my role at Mutual of Omaha Mortgage. Your trust is something I deeply value and I'm glad I was able to instill that feeling from the start. If you have any more questions in the future, don't hesitate to reach out. Thank you for your kind review and excellent rating! - Sylas Stacy. 

Jennifer M S.'s profile image
Jennifer M S. 

Verified by Mutual of Omaha Mortgage

2 years ago

I loved the fact that David was willing to communicate with me via text. I work crazy long hours and am not available to take a bunch of phone calls. Communicating thru text made it so much easier. I appreciated the flexibility! 

Business response:

I'm really glad to hear that you found the text communication helpful, Jennifer! At Mutual of Omaha Mortgage, we always try to accommodate our customers' unique needs and schedules as much as we can. So hearing that it made things easier for you is simply fantastic. Thank you for your 5-star review, and for choosing to work with me. I'm here if you need any future assistance! - David Guzman 

Lora N.'s profile image
Lora N. 

Verified by Mutual of Omaha Mortgage

2 years ago

Great communication, overall fairly quick process 

Business response:

I appreciate the feedback Lora and we will touch base beginning of next year! 

Jessica W B.'s profile image
Jessica W B. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication was key and it was met. David was always in touch and kept us up to date on everything. And if I had questions or concerns, he was right there to help. 

Business response:

I'm truly pleased to hear that you were satisfied with the level of communication and assistance provided throughout your experience with Mutual of Omaha Mortgage. Ensuring your understanding and comfort during the process is my top priority. I'm here to help anytime you have further questions or concerns. Thank you for this kind review and for the 5-star rating, Jessica! - David Guzman 

Marilyn W S.'s profile image
Marilyn W S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Sylas was very prompt. He communicated with me every step of the way. 

Business response:

I'm glad to hear that you appreciated my prompt communication, Marilyn. Your satisfaction matters a lot to us at Mutual of Omaha Mortgage. We always strive to keep our clients informed at every step. Thank you for your generous rating and positive feedback! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,019 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.