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Mutual of Omaha Mortgage
- Mortgage Lenders
- Plano, TX
About this business
Location details
6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
David was endlessly patient with our many questions about and during the refinancing process. He kept us informed every step of the way and was always kind and attentive. He helped us get through some of the hoops with less work on our part, and advocated for us behind the scenes.
Business response:
Hi Meredith, Your kind words have made my day! I am thrilled to hear that you had a positive experience and found the refinancing process smooth. It was my pleasure to help you navigate the refinancing journey, keeping you informed and simplifying the process where possible. Remember, I'm here to assist you if you have any future mortgage needs. David Guzman, Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Everything we needed was accomplished and I always felt like we were a priority!!
Business response:
I'm thrilled to hear you felt prioritized throughout our process, Bobby! Ensuring customer's satisfaction is our primary goal at Mutual of Omaha Mortgage. Your positive feedback motivates me to continue to provide high-quality service. Thank you for the 5-star rating. If you need any further assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Excellent communication
Business response:
I'm delighted to hear you had such a positive experience, Michael. Communication is key in our line of work at Mutual of Omaha Mortgage which is why we prioritize it so highly. I'm glad to hear that your experience reflected this. Thank you for your 5-star review and lovely feedback. It's greatly appreciated! Looking forward to assisting you again in the future. From, Rory Branneky
Verified by Mutual of Omaha Mortgage
Rory kept in constant contact with us. And he worked really hard. He was very nice and polite at all times. We l9ved that he explained every thing step by step. Thanks Rory
Business response:
I'm so glad to hear that you had a positive experience with me and Mutual of Omaha Mortgage, Michael! Making sure you're informed each step of the way is a priority. I appreciate the feedback and the 4.83-star rating. Should you have any further needs or questions, don't hesitate to reach out. Thanks for trusting in me. - Rory Branneky
Verified by Mutual of Omaha Mortgage
I appreciated all of Sylas hard work and Yolanda and I were satisfied with the loan !!!
Business response:
I'm thrilled to hear that you and Yolanda were satisfied with the loan process, James! It was my pleasure to work hard to meet your needs. Your positive feedback and rating mean a lot. Thank you for choosing Mutual of Omaha Mortgage. It was a pleasure serving you. Sylas Stacy
Verified by Mutual of Omaha Mortgage
Sylas made our transaction smooth. He guided us in every step and was always available anytime we have questions. We have our trust in him because he made us feel it from the start.
Business response:
I'm thrilled to hear about your positive experience, Rowena. Ensuring a smooth transaction and being readily available to answer any queries is a vital aspect of my role at Mutual of Omaha Mortgage. Your trust is something I deeply value and I'm glad I was able to instill that feeling from the start. If you have any more questions in the future, don't hesitate to reach out. Thank you for your kind review and excellent rating! - Sylas Stacy.
Verified by Mutual of Omaha Mortgage
I loved the fact that David was willing to communicate with me via text. I work crazy long hours and am not available to take a bunch of phone calls. Communicating thru text made it so much easier. I appreciated the flexibility!
Business response:
I'm really glad to hear that you found the text communication helpful, Jennifer! At Mutual of Omaha Mortgage, we always try to accommodate our customers' unique needs and schedules as much as we can. So hearing that it made things easier for you is simply fantastic. Thank you for your 5-star review, and for choosing to work with me. I'm here if you need any future assistance! - David Guzman
Verified by Mutual of Omaha Mortgage
Great communication, overall fairly quick process
Business response:
I appreciate the feedback Lora and we will touch base beginning of next year!
Verified by Mutual of Omaha Mortgage
Communication was key and it was met. David was always in touch and kept us up to date on everything. And if I had questions or concerns, he was right there to help.
Business response:
I'm truly pleased to hear that you were satisfied with the level of communication and assistance provided throughout your experience with Mutual of Omaha Mortgage. Ensuring your understanding and comfort during the process is my top priority. I'm here to help anytime you have further questions or concerns. Thank you for this kind review and for the 5-star rating, Jessica! - David Guzman
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,056 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.