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Mutual of Omaha Mortgage
- Mortgage Lenders
- Plano, TX
About this business
Location details
6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
David was great at communicating with us everyday, he is HIM.
Business response:
I'm so glad to hear that you had a positive experience, Norma. Communication is a key part of the process and I'm pleased to hear that it was a highlight of your interaction with Mutual of Omaha Mortgage. Thank you for the top rating and kind words. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Work with Jay Silva was the best experience I had ever. Very polite and helpful person!! Ill recommend Jay Silva who has needed
Business response:
I'm sincerely glad to hear you had a positive experience, Henry! Ensuring my clients feel supported is always my top priority at Mutual of Omaha Mortgage. I'm thrilled I was able to make that happen for you. Thank you for your kind words and your recommendation. Looking forward to working with you in the future.
Verified by Mutual of Omaha Mortgage
It took A long time to get it finished, but STACY was right there the whole way he kept me very informed on what the next steps would be. I’ve never had better service at all then with STACY this was my third Refi and on my third home and by far, it was the best ever.
Business response:
Appreciate your kind words, Michael! It's been a pleasure assisting you through the process, and I'm glad that we could make this your best refinancing experience. Your patience during the entire process is also commendable. Should you need assistance in the future, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Cares about the homeowners and gets the best deals for mortgages.
Business response:
I'm thrilled to hear that you had such a positive experience with me at Mutual of Omaha Mortgage, Amanda. It's my goal to ensure each homeowner feels cared for and gets the best mortgage deal possible. Your feedback validates all the hard work put into every client's mortgage process. Thank you for taking the time to leave this 5-star review.
Verified by Mutual of Omaha Mortgage
He helped us throught the whole prosses explained everything answered all our questions made us feel comfortable with all our discussions would recommend him to everyone
Verified by Mutual of Omaha Mortgage
Jesse was on top of everything answered all my question always communicating quick very friendly and knowledgeable and he made this process easy and made us feel comfortable
Business response:
I'm truly grateful for your generous feedback, Nichole. It gives me immense pleasure to hear that you found my service satisfactory. My main goal was to make your process with Mutual of Omaha Mortgage as simple and comfortable as possible. I'm glad to hear that I was able to achieve that. If you have any further questions or need assistance in the future, feel free to reach out. Thank you once again for your kind words and for taking the time to leave a review.
Verified by Mutual of Omaha Mortgage
Complete information provided. Requests for documents were clear and reasonable. Extraordinarily prompt response to questions. My only suggestion would be to add a "due date" to requests for document review that need "immediate attention." I am a retired college professor who has lived with due dates for decades.
Business response:
Thanks so much for the feedback and appreciate the suggestion! Glad to hear things went smoothly for you!
Verified by Mutual of Omaha Mortgage
Thoughtfulness, pleasant conversation, and willingness to put up with my quirks. Never treated me like an idiot, unlike reps from other lenders, even though I may have deserved it.
Business response:
I'm delighted to hear that you had a positive experience with me, Roy. It was truly a pleasure helping you navigate through this process, quirks and all. Your review means a lot to me and to all of us at Mutual of Omaha Mortgage. We always strive to treat every client with utmost respect and patience. I'm glad to hear that this approach resonated with you. Looking forward to serving you in the future. Thanks for choosing us and for the 5-star rating. -Jay Silva
Verified by Mutual of Omaha Mortgage
David was very knowledgeable and was great about keeping me informed. Also being able to download documents on the app was very helpful.
Business response:
I'm thrilled to hear that you found our interactions informative and the app useful, Doris. I always aim to make the process as seamless and straightforward as possible for my clients. Don't hesitate to get in touch if you have any more questions in the future. Thank you for trusting Mutual of Omaha Mortgage and for your kind 5-star review. David Guzman
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 853 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.