Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9935 reviews

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Brandon C.

a year ago

Polite and friendly through the entire process

Business response:

I'm so glad to hear that you had a positive experience, Brandon! Your kind words mean a lot to me. It was a pleasure to guide you through your process at Mutual of Omaha Mortgage. Thanks for your 5-star rating! - Jay Silva

James Richard G.

a year ago

Very efficient process Brett was helpful throughout. Very personable. Never felt like a number.

Business response:

Thank you for the kind words and the 5-star rating, James. I’m thrilled to hear that you found my assistance helpful and our process efficient. It’s always my goal to provide personalized service to each individual client. Your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Thanks again for your time and trust. I look forward to our continued partnership. - Brett Adler

Wendy C.

a year ago

Communication from David was excellent

Business response:

I'm thrilled to hear you were satisfied with the communication, Wendy! I strive to provide excellent service and your feedback acknowledges my efforts. Your positive experience is really the heart of Mutual of Omaha Mortgage's work. Feel free to reach out if you need further assistance. Thanks for the 5-star review!

Kervin M V.

a year ago

The app and communication during thr process is what stood out the most.

Business response:

I'm thrilled to hear that you found the app and communication outstanding during the process, Kervin. Your feedback is highly valuable and your satisfaction is our top priority at Mutual of Omaha Mortgage. We strive to provide the best possible service and it's wonderful to hear that reflected in your experience. Thank you for the 5 stars, we truly appreciate it. Sylas Stacy

Brady W.

a year ago

Sylas was great at explaining the process and providing information. He was also great at responding quickly.

Business response:

Thank you for your kind words, Brady! I'm thrilled to hear that you had a positive experience and appreciated the prompt responses. Your satisfaction is my top priority, and I'm glad I could assist in making your experience with Mutual of Omaha Mortgage a great one. If you have any more questions or need further assistance, don't hesitate to reach out.

Scot D.

a year ago

the whole experience was great, Robert was very knowledgeable, and communicated very well, always answered every question thoroughly and promptly. Great service!

Business response:

Scot, I'm pleased to hear that you had a great experience with your mortgage process at Mutual of Omaha Mortgage. It was my pleasure to ensure that all your questions were answered thoroughly and promptly. Thank you for entrusting this important process to me and for your high rating. Please don't hesitate to reach out if you need any further assistance in the future.

Michael John R.

a year ago

Sylas was great even returned a call from the hospital were he just had his first child (congrats little girls are always daddies girls ) he always responded quickly and was always there thank you Sylas

Business response:

Thank you so much for the kind words, Michael! I'm glad I was able to provide the service you were expecting, even during such a personal time. I always strive to be available and responsive for all my clients at Mutual of Omaha Mortgage. Your understanding and patience were greatly appreciated. Your congratulations on my newborn mean a lot! Don't hesitate to reach out if you need anything in the future. - Sylas Stacy

Larry C H.

a year ago

Rory, was knowledgeable, responsive, easy to work with on a complicated loan. He got it done! Couldn't have been any easier.

Business response:

Larry, I appreciate your wonderful review and the fantastic rating! I'm glad that you found our work together to be a smooth process, even with the complexity of your loan. Here at Mutual of Omaha Mortgage, we aim to be knowledgeable and responsive in all situations. Delighted to hear we made things easy for you. Thank you for placing your trust in me - always here to assist with your future needs.

Piper P.

a year ago

It was a great experience with Ovet!

Business response:

I'm thrilled to hear you had a great experience, Piper! It's always my goal to provide an exceptional service at Mutual of Omaha Mortgage. I genuinely appreciate your feedback and the 5-star rating. If you have any more needs or questions in the future, feel free to reach out. Thank you for your trust!