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Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Joe kept me informed of every step and answered my calls or returned them in a timely manner
Business response:
I'm glad to hear that you were satisfied with the communication throughout the process. It was my pleasure to assist you, and I appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Mark is such a pleasant and professional person to work with. Even when things were looking bleek for me, he was very encouraging, positive and patient. I really appreciated his help! Thank you again Mark!
Business response:
I'm thrilled to hear about your positive experience, April. It was a pleasure assisting you, and I'm glad I could offer encouragement and support during the process. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
I received professional and helpful service on my home loan. Every question I had was answered in a timely manner. Ken Park was easy to talk to and made sure I understood everything that was presented to me.
Business response:
I'm glad to hear that you found the service professional and helpful, Sandra. It was a pleasure to assist you with your home loan and to ensure all your questions were answered promptly. Thank you for your kind words.
Verified by Mutual of Omaha Mortgage
The total experience
Business response:
I'm glad to hear that your experience with Mutual of Omaha Mortgage was positive. It was a pleasure assisting you, and I appreciate your feedback.
Verified by Mutual of Omaha Mortgage
Great communication and timely answers to our questions.
Business response:
I'm delighted to hear that you appreciated the communication and timely responses throughout the process. It was a pleasure assisting you, and I'm glad to have been part of your experience with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Yes, I think not digging so deep in some ones financial ability would be great.plus don't keep asking for things that don't really matter otherwise I would have been a lot happier.but do have to say this that if I had to do this all over again I surely wouldn't. I can't say that I would recommend mutual of Omaha to anyone.ido wish it was a more happier process doing business with your company but I think it was the underwriters that made the whole thing measurable . but as far as you Eric I think you tried your best to help ... read more
Business response:
Henry, I appreciate your feedback and am sorry to hear about your frustrations with the process. I did my best to assist you, and I'm thankful for your acknowledgment. The underwriting requirements can sometimes feel extensive, and I understand how that can be challenging. Your insights are valuable, and I'll make sure to share them with our team at Mutual of Omaha Mortgage to help improve the experience for future clients. Thank you for sharing your experience.
Verified by Mutual of Omaha Mortgage
Open communication. Was prompt in answering any questions and concerns.
Business response:
I'm glad to hear that you appreciated the open communication and prompt responses to your questions and concerns. It was a pleasure assisting you, and I value your feedback.
Verified by Mutual of Omaha Mortgage
Excellent and prompt communication. Explained everything thoroughly and clearly.
Business response:
I'm thrilled to hear that you were satisfied with the communication and clarity throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Daniel went way above and beyond what a regular mortgage person would be required to go. He spent countless hours unraveling a very complicated closing! Plus...he's so compassionate! He spent the evening and probably half the night making contact with people who could bring my mortgage to a close. Dan made, what could have been a disastrous closing, a very pleasant one! I'll never forget his calming text messages to me to assure me that he will see that I will have a closing when the closing before mine, which Dan and the No... read more
Business response:
I'm thrilled to hear that your mortgage process was successful. It was my pleasure to assist and ensure a smooth closing for you, even under challenging circumstances. I'm glad I could provide the reassurance needed during this time. Thank you for your kind words and appreciation for Ashly's and my efforts. Your satisfaction means a lot to us at Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.