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Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Dan did a great job in communicating with us the entire process.
Business response:
I'm thrilled to hear that you were satisfied with the communication throughout the process. It was a pleasure assisting you. Thank you for your positive feedback!
Verified by Mutual of Omaha Mortgage
Mark helped me get past several hurdles that in a prior experience were not surmountable. Thank you for all of your help.
Business response:
I'm thrilled to hear that I could assist you in overcoming those hurdles, Patrice. It was a pleasure working with you, and I'm grateful for your kind words. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Great service . Always there to help and answer any questions. I'll recommend to all my friends Thank you
Business response:
I'm thrilled to hear that you had a great experience with our service. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your trust and kind words.
Verified by Mutual of Omaha Mortgage
Dan was always available to answer all of my questions . He made me feel like a person and not just a client!
Business response:
I'm thrilled to hear that you felt valued and that I was able to address all of your questions. It was a pleasure assisting you, and I appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Dan was great to work with, taking time to answer questions, and always very responsive. He made the process easy and he was personable and professional throughout. We had many lender options (I am still getting calls) but chose Mutual of Omaha because of Dan's professional demeanor, he was friendly and fun to talk with, and he seemed interested in helping us come up with solutions. Excellent customer service all around!
Business response:
I'm thrilled to hear that you had such a positive experience working with me. Making the mortgage process easy and being responsive to your questions is always my goal. I'm glad my professional demeanor and personalized service made a difference for you. Thank you for choosing Mutual of Omaha Mortgage, and I appreciate your kind words about the customer service provided.
Verified by Mutual of Omaha Mortgage
He represents the company GREAT! Such a professional, down to earth person! I am grateful for all Dandid to help me thru the process! Thank you so much!
Business response:
I'm thrilled to hear that you had a positive experience with your mortgage process. It was my pleasure to assist you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Mason was great and very professional, but the process took much longer than expected. Also, the closing had to be rescheduled once because the first person assigned was just a notary and a lawyer was needed.
Business response:
I'm glad to hear that you found my assistance professional, Barbara. I apologize for the delay in the process and the inconvenience caused by the rescheduling of the closing. We strive to ensure smooth transactions and appreciate your patience and understanding. If there is anything more I can do to assist you, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Misunderstood about car payment
Business response:
I'm sorry to hear about the misunderstanding regarding the car payment This was listed on all of the documents for closing. In order to pass federal underwriting guidelines, we have to make sure your monthly payments are not overloaded. This was an underwriting decision made to ensure you could get the loan closed and save money as opposed to any adverse actions. If you have any further questions or need anything you are welcome to reach out to me at any time!
Verified by Mutual of Omaha Mortgage
Honestly, Mark Brown, made it great . He was dedicated helping and encouraging us at the same time. Throughout the entire process he was nice and informative. It was an amazing experience also because he made every step so simple. So, thank you again Mark Brown, hope you keep that same great attitude forever!!!
Business response:
I'm thrilled to hear that you had an amazing experience, Roy. It was a pleasure assisting you throughout the process, and I'm glad I could make it simple and informative. Thank you for your kind words and encouragement.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.