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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,203 reviews
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Keith D.'s profile image
Keith D. 
6 months ago

Scott was excellent helping us look at the Mazda and explain the features Even though I finally purchased a CRV at Honda it was still a Nelson Dealership 

Business response:

Hi, Keith. Your feedback is highly appreciated. Thank you for the review! 

Emily P.'s profile image
Emily P. 
6 months ago

Very professional nice to talk to! One problem battery went down next dY after purchase! 

Business response:

Hi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience! 

Sophie R.'s profile image
Sophie R. 
6 months ago

Quick and easy 

Business response:

Hi, Sophie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Samuel A.'s profile image
Samuel A. 
6 months ago

Free state inspection 

Business response:

Hi, Samuel. We are thrilled to learn that you had a positive experience with us! 

Carlton E.'s profile image
Carlton E. 
6 months ago

Friendly, knowledgeable folks, work was completed timely and great job on task of replacing the bumper on my 2000 Silverado and an amazing job with the paint! It takes a lot to impress an old man like me , but they did! My truck may be 24 years old but it’s like new inside and out, first time ever in the shop, could not have asked for a better experience! 

Business response:

Hi, Carlton. Your feedback is highly appreciated. Thank you for the review! 

Sharon F.'s profile image
Sharon F. 
6 months ago

You all was very kind to me!!! And you made sure that all my paperwork was up to date as well as finished and that everything l needed was fully taken care of. I especially want to thank Mr. John Myers for being a great salesman. Everyone was so nice, and l thanks Nelson Ford for my Ford Escape. And l would recommend the dealership for an outstanding job…. 

Business response:

Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! 

Darrell S.'s profile image
Darrell S. 
6 months ago

Service was quick but I had asked them to check all fluid levels including windshield washer fluid and none was added. 

Business response:

Hi, Darrell. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Terri Younger E.'s profile image
Terri Younger E. 
7 months ago

The service was prompt. The check in and check out personnel are always courteous and pleasant. 

Business response:

Hi, Terri. We are thrilled to learn that you had a positive experience with us! 

Wade N.'s profile image
Wade N. 
7 months ago

Ease of setting appointment time, work completed in timely manner, and staff very friendly and supportive. 

Business response:

Hi, Wade. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,203 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open at 8:00 a.m.