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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,128 reviews
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Christina M.'s profile image
Christina M. 
7 months ago

Great customer service! Easy transition 

Business response:

Hi, Christina. We are thrilled to learn that you had a positive experience with us! 

Dalton D.'s profile image
Dalton D. 
7 months ago

Rollback driver came on time. He picked up.my vehicle and secured it properly. Delivered to dealership. Dealership called me to let me know that they had vehicle. Driver very courtesy. Thank you 

Business response:

Hi, Dalton. Thank you so much for leaving us a stellar review! 

Douglas N.'s profile image
Douglas N. 
7 months ago

Had The Works on our 2011 Ford Flex. Took about an hour and 15 minutes. Lounge was comfortable and clean. 

Business response:

Hi, Douglas. Your feedback is highly appreciated. Thank you for the review! 

Kathy P.'s profile image
Kathy P. 
7 months ago

Service was well above the normal Technicians had great personally and took full pleasure in making things right. Very manageable. Appreciated all the kindness and assurance that my vehicle would be well taken care of. All issues have been resolved. Very well please from beginning to end today. 

Business response:

Hi, Kathy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Kyna D.'s profile image
Kyna D. 
7 months ago

Nelson was right on time I had just gotten out of the hospital an was broken down they came swiftly an picked me an my vehicle up an he even tryed to figure ways to help me out to get my vehicle fixed I will be using them from now on my experience was beyond expectation 

Business response:

Hi, Kyna. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frank Nichols J.'s profile image
Frank Nichols J. 
7 months ago

Had oil change and tire rotation today i had an 8 am appointment and all my work was done on time and the entire staff was very professional and courteous 

Business response:

Hi, Frank. Thank you so much for leaving us a stellar review! 

Martha H.'s profile image
Martha H. 
7 months ago

I just know the service was great 

Business response:

Hi, Martha. Your feedback is highly appreciated. Thank you for the review! 

Daniel D.'s profile image
Daniel D. 
7 months ago

Got an appointment right away, Sam was polite and knowledgeable and answered all the questions I had. 

Business response:

Hi, Daniel. We appreciate the kind words and are glad we could provide you with a positive experience! 

Clifford R.'s profile image
Clifford R. 
7 months ago

Good service 

Business response:

Hi, Clifford. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,128 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.