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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great place to go when need to Very helpful area nice and clean and nice and cool
Business response:
Thank you for taking the time to share your experience, Cailee! We are glad to hear that our team was helpful and that you found our facility to be clean and comfortable. Creating a welcoming environment for every visitor is something we genuinely care about, and it means a lot to know that came through during your visit. We look forward to being here for you whenever you need us!
My service experience in the past dealing with this dealership has been a lot better than what it has been the last two times that I brought my vehicle in. The last 2 visits have been with the same service writer. This time was a better experience than the last time, however I had to ask for the status of my vehicle. I dropped my vehicle off the night prior and didn't find out my vehicle was ready until 3-4 pm when I followed up. To me it feels like because I left it there and I wasn't sitting there waiting, my vehicle was n... read more
Business response:
Thank you for your feedback, and we appreciate you taking the time to share the details of your recent visit. We understand your frustration, and we hear your concerns. While we are glad the service itself was completed and you were able to get your vehicle back, we regret that the overall experience did not meet the standard you had come to expect from us in the past. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we ca... read more
John was great. Kept me informed on my vehicle and explained in detail what was done and what to look out for for my next service. THANK YOU
Business response:
We sincerely value you taking the time to share this feedback with us. It is wonderful to hear that John kept you well informed throughout the process and took the time to walk you through everything in detail. That kind of clear, attentive communication is exactly what we strive to provide, and we are glad it made a difference in your experience. We look forward to serving you again at your next visit!
Went for Rav4 15K miles maintenance. Waited there until it was done. Check out was fast. Everyone was friendly.
Business response:
We are delighted to hear that your RAV4's 15,000-mile maintenance visit went so smoothly. Knowing that the checkout process was efficient and that our team made you feel welcome throughout your wait means a great deal to us. We look forward to continuing to serve you and your vehicle for many miles to come.
Took 15 minutes for service advisor to make it to my car to check in for service
Business response:
Thank you for your honesty. We understand that your time is valuable, and we regret that your check-in experience did not meet your expectations. We strive to provide prompt, attentive service from the moment you arrive, and your feedback helps us identify where we can do better. We would welcome the opportunity to learn more about your visit and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.
My advisor goes above and beyond respecting my time so it’s never waisted! Highly recommended and I run my own service &parts department at another dealership just North of Toyota. The industry needs more men with honesty and integrity. Kevin has done me solid.
Business response:
We greatly appreciate your kind words and the time you took to share your experience. Coming from someone who works in the industry, your perspective carries real weight, and we do not take that lightly. Kevin will be thrilled to hear that his commitment to honesty, integrity, and respecting your time has made such a meaningful impression. We are proud to have him on our team, and feedback like yours is a genuine reminder of why those values matter so much in this business. Thank you for the strong recommendation, and we loo... read more
Efficient and was able to set up next day appointment Would have taken my vehicle to my usual mechanic but time was unavailable
Business response:
Thank you for sharing your experience! We are glad we were able to accommodate you with a next-day appointment and that the process felt efficient from the start. We understand how valuable your time is, and it means a great deal to know we could step in when you needed a convenient option. We hope to see you again whenever you need us!
He was friendly, efficient, and fast. Got me in and out within an hour Better service than last time
Business response:
We are grateful for your kind words and for taking the time to share your experience with us. It is wonderful to hear that your visit was smooth, efficient, and completed within the hour. We also appreciate you noting the improvement from your previous visit, as that means a great deal to our team. We look forward to continuing to provide you with the level of service you deserve.
Excellent service and done in timely manner Friendly staff great waiting area and follow up appointment is set.
Business response:
Thank you for sharing such wonderful feedback about your recent visit! We are thrilled to hear that you experienced timely service, a friendly team, and a comfortable waiting area. It means a great deal to us to know that every part of your visit left a positive impression. We look forward to seeing you at your follow-up appointment and continuing to provide you with the same level of care.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,608 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.