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Nutrafol
- Dermatologists
- New York, NY
About this business
The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within. Nutrafol pioneered the hair wellness category with its integrative approach to hair health, using natural ingredients to target root causes of thinning hair - like stress, hormones, lifestyle and nutrition. Our team of doctors and researchers continue to seek out scientific advancements at the forefront of genetics, biotechnology and anti-aging to remain on the cutting edge of hair health innovation. We’re here... read more
Location details
236 5th Avenue, 7th Floor, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues I purchased a 3 month supply of the womens supplement from Nutrafol. When my order arrived it was only one bottle without the additional refill packets. I have reached out to customer service via email and phone without any response and from their social media it appears many people are facing issues with being charged without products being delivered.
Service or Repair Issues I was charged $541.80 on July 9th for an order I did not place or authorize. I have attempted to contact the company multiple times via phone and email to ensure this order is cancelled and a refund is issued. I have filed a complaint with PayPal.
Service or Repair Issues Started a 3 month subscription with Nutrafol. Cancelled my subscription before the end of the 3 months so that it didnt renew for another 3 months. And even after cancelling, im still being charged and being sent product. Ive emailed them to no avail, and have attempted to call them numerous times and every time I press 1 to speak to a representative the line goes silent for a few seconds and hangs up. Every single time. After reading the other complaints on here involving Nutrafol, everyone seems to... read more
Frequently asked questions about Nutrafol
How is Nutrafol rated?
Nutrafol has a 3.2 star rating with 384 reviews.
When is Nutrafol open?
Nutrafol is closed now. It will open tomorrow at 9:00 a.m.