Oak Grove Racing, Gaming & Hotel

4.1

Hotels
Oak Grove, KY

About this business

Hospitality Hotels

Location details

777 Winners Way, Oak Grove, KY, 42262, United States

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4.14,847 reviews

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Kailen

5 hours ago

Exceptional The lobby and hallways smelled of cigarettes. We had children with us and they complained about the smell. All the staff was very polite and welcoming!

Marilyn

a week ago

Very Good

Thomas

2 weeks ago

Exceptional

Johnson

2 weeks ago

Exceptional Nothing Everything was excellent, once they were able to fine my reservation.

Business response:

Thank you for your feedback! We're delighted to hear that everything was excellent during your stay. We apologize for the delay in locating your reservation at check-in, and we appreciate your patience. We hope to have the pleasure of welcoming you back again soon!

Terence

3 weeks ago

Wonderful

James

4 weeks ago

Went down to really have dinner at the steakhouse, which was very good. I will return. The bed was to firm for my liking. I did not have a good night sleep Did not have breakfast. Location is good.

Business response:

Thank you for your review! We're glad you enjoyed your dinner at our steakhouse and appreciated our location. We're sorry the bed wasn't comfortable and affected your sleep. We appreciate your feedback and look forward to welcoming you back soon.

Hannah

a month ago

Pleasant The beds was uncomfortable the shower leaked into the room and it didn't stay cool Very clean and staff was on point

Business response:

Thank you for your feedback, Hannah. We're glad to hear you found our staff attentive and enjoyed your stay overall. We apologize for the uncomfortable beds and the issues with the shower and room temperature. Your comments have been shared with our team so we can address these concerns. We appreciate your review and hope to have the opportunity to welcome you back for an improved stay.