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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Good im getting charged a 100 dollars deposit fee when nothing was wrong with my room when I left.
Business response:
Hello. Please allow 7-10 business days for the $100 authorization to fall off of your account. This is not a charge nor a deposit. Only an authorization.
Exceptional
Exceptional
Convenient for the purpose The lobby and non-smoking area smells like smoke still; I guess that part of the experience though. The shower was great. Made getting the smoke smell off easier!
Business response:
Thank you for sharing your feedback. We’re glad to hear you enjoyed the shower and that it helped make your stay more comfortable. We understand your concerns regarding the smoke odor in the lobby and non-smoking areas, and we appreciate you bringing this to our attention. While we do our best to manage this as part of a shared casino environment, your comments are valuable and will be shared with our team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back again.
Exceptional
Very quite and beautiful Nothing Beautiful
Business response:
Thank you for your wonderful review! We’re delighted to hear you enjoyed the quiet and beautiful surroundings. We look forward to welcoming you back for another relaxing stay!
Excellent It was all good Everything
Business response:
Thank you for your review! We’re thrilled to hear that everything met your expectations. We look forward to welcoming you back soon for another wonderful stay!
It was pleasure The price was high The convenience and cleans
Business response:
Thank you for your feedback! We’re glad you found our location convenient and your room clean. We understand your concerns about cost and will continue working to provide the best value and experience for our guests. We hope to welcome you back soon!
Excellent Nothing. Great place to stay The room was amazing
Business response:
Thank you for your perfect rating! We’re thrilled you had a great experience and look forward to welcoming you back soon.
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,435 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.