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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Very Good
Exceptional
Exceptional
Great Girls Getaway Everything was great! Hotel staff are very helpful and cordial. Ckean bright rooms with good amenities. The Garrison Steakhouse was delicious and staff was excellent!
Business response:
Thank you for your wonderful review! We’re delighted to hear that our helpful and cordial staff, bright and clean rooms, and amenities made your stay enjoyable. We’re especially glad you loved the Garrison Steakhouse and received excellent service from the team. We truly appreciate your kind words and look forward to welcoming you back!
Very Good
Exceptional The lobby and hallways smelled of cigarettes. We had children with us and they complained about the smell. All the staff was very polite and welcoming!
Business response:
Thank you for your feedback! We’re glad our staff made you feel welcome. We sincerely apologize for the cigarette odor in the lobby and hallways, especially with children in your group. We appreciate you bringing this to our attention and hope to provide a better experience next time.
Very Good
Exceptional
Exceptional Nothing Everything was excellent, once they were able to fine my reservation.
Business response:
Thank you for your feedback! We're delighted to hear that everything was excellent during your stay. We apologize for the delay in locating your reservation at check-in, and we appreciate your patience. We hope to have the pleasure of welcoming you back again soon!
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,864 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.