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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Great Places to Eat, Have Fun & Relax Again, the property was great. The only reason I gave it a lower rating was because I had just requested a room that could be near the elevator. And our room was at the total opposite end of the elevator. It was our anniversary and I made the reservations way early and made sure Twice. I brought that one thing up that would make our stay easier cause we both had knee replacements recently. The property was very nice. They were constantly cleaning areas & every single employee we came in ... read more
Pleasant
Exceptional
Decent place Could have been cleaner, comforter on bed had stains, room door had to pushed and pulled closed, wouldn’t close by its self. Location to Fort Campbell
Business response:
Thank you for your feedback. We're truly sorry to hear about the condition of your room and the inconvenience with the door. What you described is not up to our standards, and we appreciate you bringing it to our attention. We have addressed the issues with our housekeeping and maintenance teams to ensure they are resolved promptly. Your comfort is very important to us, and we hope to have the opportunity to provide you with a much better experience in the future.
Pleasant evening. Our view was only rooftop of air-conditioners which are a little noisy. n/a
Business response:
Thank you for sharing your feedback. We’re sorry to hear that the view and noise from the rooftop air conditioners impacted your experience. While some rooms do face operational areas, we always do our best to accommodate preferences when availability allows. Please feel free to request a different view on your next visit—we’d be happy to do our best to provide a more comfortable setting.
Good
Exceptional
Very Good No microwave
Absolutely satisfied no complaints
Business response:
Thank you so much! We look forward to seeing you again!
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,364 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.