Oak Grove Racing, Gaming & Hotel

4.1

Hotels
Oak Grove, KY

About this business

Hospitality Hotels

Location details

777 Winners Way, Oak Grove, KY, 42262, United States

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4.14,471 reviews

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Justin

4 months ago

Exceptional

Tanya

5 months ago

Very Good

Wayne

5 months ago

Very Good

Ginta

5 months ago

challenging Coffee machine was broken and it was not possible to switch off the air conditioner. it was too cool in the room. The spacious room, location, kind staff. Interesting experience with the gaming machines.

Business response:

Thank you for sharing your feedback. We’re pleased to hear you enjoyed the spacious room, convenient location, and our kind staff, as well as your experience with the gaming machines. We sincerely apologize for the inconvenience caused by the coffee machine and the air conditioning in your room. Your comfort is very important to us, and we regret that these issues affected your stay. We have shared your comments with our maintenance team to ensure these concerns are addressed promptly. We appreciate your input and hope to ha... read more

Hendricks

5 months ago

On our way home we just needed a good nights sleep and you surpassed ou expectations thank you Beautiful clean welcoming staff

Business response:

Thank you for taking the time to share your feedback. We’re so glad to hear you had a good stay with us! It’s always a pleasure to know our guests enjoyed their experience.   We hope to welcome you back again soon for another great visit!

Cheryl

5 months ago

Exceptional We had dinner inside the casino and enjoyed our meal

Business response:

Thank you for sharing your feedback. We’re so glad to hear that you enjoyed your meal with us! It’s always our goal to provide an exceptional dining experience, and we’re thrilled we could make your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back soon.

Nosiri

5 months ago

Exceptional That no place to buy quality breakfast The steak house and the service at the casino bar

Business response:

Thank you so much for taking the time to share your feedback and for rating your stay a 10/10! We’re thrilled to know that you enjoyed your visit overall. We’re sorry to hear that the service at the steakhouse and casino bar, as well as the breakfast options, did not meet your expectations. Your comments are very valuable to us, and we will be sharing them with our food and beverage team to help improve the guest experience. We truly appreciate your support and hope to welcome you back soon for an even better stay!