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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Exceptional Nothing We were very impressed! Best place we have ever stayed!
Business response:
We’re absolutely thrilled to hear that you were very impressed and that this was the best place you’ve ever stayed — that truly means the world to our entire team. Knowing we could create such a memorable experience for you is exactly why we love what we do. We hope to welcome you back again soon for another exceptional stay!
Great day great value. There isn’t one thing that I did not like about the hotel, except for not winning. Very clean and organized
Business response:
Thank you so much for the amazing 10 rating! We’re thrilled to hear that you found everything very clean and organized — our housekeeping and operations teams work hard to make sure every detail is just right, so your feedback truly means a lot. As for not winning… we’re crossing our fingers for you next time! We hope your next stay comes with both a great experience and a little extra luck. We can’t wait to welcome you back again soon!
Very Good
Exceptional
Exceptional Friendly staff, comfortable bed nice size room.
Business response:
Thank you for the 10/10 rating. Please come again soon!
Overall fantastic stay , cleanest hotel room we have ever stayed in . Bed super uncomfortable felt all the springs . Eve Stale smell of smoke , ashes and cigarette butts in carpet Super close parking
Business response:
Thank you so much for your 10 rating and for sharing your feedback with us! We’re absolutely delighted to hear that you had a fantastic stay and that it was the cleanest hotel room you’ve ever stayed in. Our housekeeping team takes great pride in maintaining spotless rooms, so your kind words truly mean a lot. We’re very sorry to hear that the bed was uncomfortable and that you could feel the springs. That’s certainly not the level of comfort we aim to provide, and we appreciate you bringing it to our attention. Your feedbac... read more
Exceptional I Couldnt get comfortable on the Pillows but just might have been a me thing The staff is o so friendly
Business response:
Thank you so much for your kind words about our team! We’re thrilled to hear that you found the staff so friendly — we’ll be sure to share your compliments with them. We’re sorry to hear that the pillows weren’t as comfortable as you’d hoped. Comfort can definitely be a personal preference, and we understand that everyone sleeps a little differently. Please know that we’re always happy to provide alternative pillow options upon request to help make your stay as comfortable as possible.
Exceptional
Good Nothing Bed was very comfortable
Business response:
Wow — a 10/10! Thank you so much for your incredible rating and kind support. We’re absolutely delighted to know you had such a wonderful experience with us. Our team works hard to create memorable stays, and it truly means the world to hear that we delivered just that. We can’t wait to welcome you back for another exceptional visit. Until next time!
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,597 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.