This profile has been claimed by the business owner or representative.
Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
Get directions
Wonderful The check in area smelled of cigarette smoke.
We had a great time betting on horses and gaming and drinking and eating Alcohol was little high!!! Very clean we enjoy our room we like burgers wish steak house was open
Business response:
Thank you for the great feedback! We're so glad to hear you had a fun time enjoying the horses, gaming, food, and drinks. It's great to know your room was clean and comfortable, and that you enjoyed the burgers! We understand your disappointment about the steakhouse being closed and the pricing on drinks—we’ll be sure to share your comments with our team. We hope to welcome you back soon for another enjoyable stay
Fabulous outstanding hotel and casino Wish they had a buffet style restaurant like some of the other casinos I've been in The rooms are clean and very spacious and I've been in a lot of hotels but this is the cleanest one I've ever been in. I would definitely recommend this hotel to anyone..
Fort Campbell visit so location was Awesome Location is great. Food was excellent.
Great Places to Eat, Have Fun & Relax Again, the property was great. The only reason I gave it a lower rating was because I had just requested a room that could be near the elevator. And our room was at the total opposite end of the elevator. It was our anniversary and I made the reservations way early and made sure Twice. I brought that one thing up that would make our stay easier cause we both had knee replacements recently. The property was very nice. They were constantly cleaning areas & every single employee we came in ... read more
Pleasant
Exceptional
Decent place Could have been cleaner, comforter on bed had stains, room door had to pushed and pulled closed, wouldn’t close by its self. Location to Fort Campbell
Business response:
Thank you for your feedback. We're truly sorry to hear about the condition of your room and the inconvenience with the door. What you described is not up to our standards, and we appreciate you bringing it to our attention. We have addressed the issues with our housekeeping and maintenance teams to ensure they are resolved promptly. Your comfort is very important to us, and we hope to have the opportunity to provide you with a much better experience in the future.
Pleasant evening. Our view was only rooftop of air-conditioners which are a little noisy. n/a
Business response:
Thank you for sharing your feedback. We’re sorry to hear that the view and noise from the rooftop air conditioners impacted your experience. While some rooms do face operational areas, we always do our best to accommodate preferences when availability allows. Please feel free to request a different view on your next visit—we’d be happy to do our best to provide a more comfortable setting.
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,471 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.