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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Exceptional Late notice of tornado warning. Comfortable rooms
Exceptional No wash clothes in the room. We used the hand towels.
Exceptional
Exceptional
Exceptional
Exceptional Coffee Everything
Business response:
Thank you for your feedback. Please come again soon.
Exceptional I didn't win a boatload of money lol Everything was good to staff was nice I had a good time
Business response:
Thank you for the amazing rating! We’re so pleased you enjoyed your stay with us. Your feedback is truly appreciated and serves as great motivation for our team to keep delivering exceptional service. We can’t wait to welcome you back for another outstanding experience!
Exceptional
Exceptional I didn’t like the smoke smell that hit you as soon as you walked into hotel before evening walking into the casino portion, and the mattress was not the most comfortable. Staff was amazing, restaurants were delicious and hotel was beautiful, but the smoke is a big turnoff and I smelt like a cigarette when I left! Property was Beautiful, staff was outstanding!
Business response:
Thank you for your feedback! We’re glad you enjoyed our beautiful property, restaurants, and outstanding staff. We’re sorry about the smoke smell and mattress comfort—your comments have been shared with our team as we work to improve. We appreciate your input and hope to welcome you back for a better stay.
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,869 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.