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11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Visited a couple of weeks ago for an oil change. Top notch service. They were quick efficient and friendly. I was in and out of there in about 40 min versus going to a dealership and waiting four hours for an oil change. Great job!
Service top notch. I'll be back. I appreciated the friendless and knowledge of my car. Soeedy service too.
Such a good experience, fast and extremely friendly customer service. Will be coming back! Thank you to our service man, Benjamin !!!
I have been going to this facility for over a year because they are fast and friendly ...but today I had an unpleasant visit. I understand that the technicians have to upsell the client on whatever they can ..I don't know if they work on commission or not but today I was charged for a service that I clearly declined. That's not a way to run a business! The technician that performed the service eventhough I said no was Jonathan "Johnny " Borland
This was a great overall experience. I had two cars in front of me so I waited approximately 20-30 minutes. While waiting I was asked several times if I was okay and needed any refreshments (which they offer for free) bottle water, soda, or coffee. Once I got up to the front of the line and was being serviced, the guy went through step, by step as to what they were going to do. The heir 33 inspection was great, they went around every hinge on my car and greased it up, to hey asked if I wanted to replace filters as they went ... read more
Business response:
Mirko, Thank you for the very kind words in your review of our Norwalk Oil Stop, and thank you, too, for trusting your vehicle to us!
Jonny, Anthony, and Benjamin gave phenomenal customer service. Second time at this location and will be back again next time. I highly recommend them.
Business response:
Thank you, Arden, for your business! It is very much appreciated, and thank you, too, for the very kind review.
Incredible service. So fast and efficient. Everyone there was incredibly polite, including Benjamin, Tyrone and the other guys (sorry I couldn't get all of your names!) They don't take commissions off selling the products/services so I felt no pressure to say yes/no to any of what they offered me. It was incredibly quick - I pulled up and there was a space open already and they started working on my car within 30 seconds. More businesses need to take a page from Oilstop - THIS is how you service a car! Oil changes can be suc... read more
Business response:
Thank you, Callie, for the gracious words for our Norwalk Oil Stop Team and for trusting your vehicle to us!
This place is awesome! Everyone was so nice and professional. I feel like I got outstanding service and my car is completely taken care of. Thank you guys!
Business response:
Thank you, Crystal, for the gracious words for our Norwalk Team and for trusting your vehicle to us!
Price was just okay. But the service was outstanding. This place will be my go to oil change place
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,074 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.