This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Oil Change Stations
- Norwalk, CA
About this business
Location details
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was a great overall experience. I had two cars in front of me so I waited approximately 20-30 minutes. While waiting I was asked several times if I was okay and needed any refreshments (which they offer for free) bottle water, soda, or coffee. Once I got up to the front of the line and was being serviced, the guy went through step, by step as to what they were going to do. The heir 33 inspection was great, they went around every hinge on my car and greased it up, to hey asked if I wanted to replace filters as they went ... read more
Business response:
Mirko, Thank you for the very kind words in your review of our Norwalk Oil Stop, and thank you, too, for trusting your vehicle to us!
Jonny, Anthony, and Benjamin gave phenomenal customer service. Second time at this location and will be back again next time. I highly recommend them.
Business response:
Thank you, Arden, for your business! It is very much appreciated, and thank you, too, for the very kind review.
Incredible service. So fast and efficient. Everyone there was incredibly polite, including Benjamin, Tyrone and the other guys (sorry I couldn't get all of your names!) They don't take commissions off selling the products/services so I felt no pressure to say yes/no to any of what they offered me. It was incredibly quick - I pulled up and there was a space open already and they started working on my car within 30 seconds. More businesses need to take a page from Oilstop - THIS is how you service a car! Oil changes can be suc... read more
Business response:
Thank you, Callie, for the gracious words for our Norwalk Oil Stop Team and for trusting your vehicle to us!
This place is awesome! Everyone was so nice and professional. I feel like I got outstanding service and my car is completely taken care of. Thank you guys!
Business response:
Thank you, Crystal, for the gracious words for our Norwalk Team and for trusting your vehicle to us!
Price was just okay. But the service was outstanding. This place will be my go to oil change place
The service great. I was offered complementary water and the my had inside air conditioning for my car while I wait.
Oil stop is very convenient and techs are professional. They check every fluids and make recommendations. No pressure and at least you know how your car is doing or what it needs.
$80 not with it. Other drive through places such as valvoline cost less. Other issue is when the associate asks all their questions and inquire about upsell opportunities no idea what they are talking about. Need to slow down to properly explain. Since I had no idea the answer was no to everything. Not coming back
Best Customer Service hands down. Prices are not too bad. Best of all you do not have to step outside your vehicle it's drive thru
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,143 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.