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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Norwalk, CA
About this business
Location details
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All the employees are awesome and friendly, this is a great spot to go especially if you have the warranty on your car. It's fast, and yes they're gonna ask if you want extras but there is no pressure at all.
I usually go to Walmart which costs around $75 for my VW Eos. But the wait was 2+ hours on a Saturday when it was 97 degrees out. So I called the place next to where I get my tires here in Norwalk and they just happened to be a drive thru. When I got here I was immediately greeted by Francis (there's 2 of them), was offered a free drink, and directed where to go. I was in and out of the door in 30 minutes (at most). I can see how some may say they are "sales man" but they tell you on the spot that they don't get commission, ... read more
Very happy with the service here. Ernesto was very polite. The rest of the crew were very professional and seemed to have a great time working here.
Got tired of spending $200 for oil change at the dealership. Went here for an oil change and I was impressed. Businesses should take a cue from this place. They changed my oil in record time and I wasn't pressured to buy anything as most oil change places do. I have found my new oil change location after spending so much at the "Stealership". I also got a free car wash which I used afterwards. Thanks guys.
This place tries to make you buy a bunch of extras that you don't really need. I just went for a simple oil change ($65) but if I would have gotten all the extras, I would have ended up paying more than $300. I like the convenience of it being drive-thru but I did not like all the up selling.
Business response:
Peter, We're sorry your recent service experience at our Norwalk Oil Stop did not live up to our normal high standards. Please remember; as we stated at the beginning of your service, we ask questions and may offer services or products that will make your vehicle run smoother and your driving experience more enjoyable, but you are perfectly welcome to say "No, thank you". It is never our intention to pressure you into purchasing anything. Our staff is trained to take a "Yes, please do that service" in the same gracious way t... read more
Went in for an oil change, they are professional, courteous, informing and also really efficient! Highly Suggest taking your car here.
I need an oil change. And this is the first time I have ever gotten an oil change ever! And I needed something that was open and not expensive. And OMG! This was the best experience!! They work fast, and everyone is so accommodating and wonderful. Smiling, and conversing with eachother !! Jose and Cory are absolutely amazing !!! I have never had such attentive and amazing customer service. I mean other than Disney lol!
Customer service is KEY to a successful business and these dudes were on POINT! Definitely felt the positive vibes! Great job!
Very honest guys, very fast and respectful. Did a great job on the maintenance of my car. Will definitely come back for my next maintenance and other car needs. Big thumbs up.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,143 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.