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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Torrance, CA
About this business
Location details
4100 Sepulveda Blvd, Torrance, CA, 90505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
From the moment I arrived I was treated with respect. All of my questions answered throughly. Quick, efficient, and quiet pleasant for an oil stop. Honestly everyone went above and beyond. There were 4 gentleman who deserve an award for kindness and and efficiency Edwin, Colin, Anthony, and Jose thank you for not only doing your job great but being kind and gentle.
It was a little pricey even with the Yelp coupon, but the service was fast (I was in and out in about 15 mins) and the staff were friendly and professional. They were good about not pressuring you to buy all their add-on services, which I appreciate! The manager, Colin, and Asst Mgr, Edwin, were out and about, helping with the services and interacting with customers. They even gave me a cold drink! I'd go back for service again.
Needed help last minute and so I pulled through and they literally got me out of there so quickly and helped me right away! Super professional and reliable service. Edwin was the one who helped me immediately and everything was done while I didn't even have to exit my vehicle once. Plus they offer complimentary beverage while you wait and everyone was so kind and on point!
Will not return payed 200 dollars in cash for a 133 dollar oil change. And I got 25 dollars in one dollar bills. The psycho guy doing my oil change maybe couldn't manipulate me so thought he could treat me like a stripper??? Psycho place.
Business response:
Keira, We're sorry your recent experience at our Torrance Oil Stop was not up the normally high standards we're known for. We cannot locate a record of your visit in our database, so would you please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. By the way, if you received $25 in change in one dollar bills, it was probably because, at the time, we had no tens or twenties left in the register to give you.
I love Oilstop! The employees are always so helpful and friendly and go above and beyond to take care of me. One time I had a plastic tire wall that needed to be installed and I had no idea how to do it - they put it in for me without issue! Service with a smile (and a whole lotta know how) is the best way to describe their awesome employees! They'll ask about the upscale services but aren't pushy at all. I genuinely look forward to coming to get my oil changed. Thanks to Fidel and Jose who were great at today's service!
I love this place. I hate oil changes and servicing my car in general, but they make it so easy. You literally just drive in and they change your oil. They make recommendations about other services, but they aren't annoying and they don't pressure you. I love that they offer a drink while you wait, in your car, best thing ever. I wouldn't go anywhere else for my oil change.
The dealer was too busy for my oil change so I decided to look to Yelp. This place was highly rated and nearby. I can see why the railing is high. The staff were kind, helpful and efficient. The shop is clean, although you don't even need to get out. They gave me a cold drink while I waited in my car. I would for sure recommend them and will be back.
Business response:
Thank you Greg for the great review! Our goal is to serve you with excellence and we look forward to serving you again!
Amazing service!! I went here for the first time a couple of days ago and was extremely happy! They were easy to work with, asked if I wanted water, coffee etc. right away, they were attentive and clear and were just genuinely extremely nice. I will never go anywhere else for an oil change and will be recommending everyone I know to go their as well. Edwin who helped me on the phone and at the shop is awesome as is everyone else I talked to there! Thank you guys!
Business response:
We appreciate the great review, thank you!
The service is great! You just drive in and they direct you to a bay. Offer you a coffee, soda, or water, answer a few questions and that's it! There is a tv screen that tells you it's okay to say no to any service offered. They also tell you they aren't on commission so you don't have to feel pressured to buy any of the upsell. They do tell you the recommended interval though. I didn't remember so I asked if they would just list all their recommendations on the receipt/bill. The things I remember them asking me were, transm... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.8 star rating with 814 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.