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Orlando VW North
- Car Dealers
- Orlando, FL
About this business
Location details
1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Took way longer than it should have. Quoted 2hrs, took 4hrs and that was with an appointment.
Business response:
We value your opinion and understand your frustration. We strive to provide accurate time frames for all service appointments and complete work efficiently while maintaining our quality standards. Your experience is not the level of service we aim to deliver to our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com so we can better understand what contributed to the delay and improve our ser... read more
Excellent service by kind people.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the excellent service mean so much to us at Orlando VW North. We take great pride in having caring and helpful team members who make every visit a positive one. Thank you for choosing us for your vehicle's maintenance, and we look forward to continuing to provide you with the outstanding service you deserve.
They did a nice job on replacing the tires and getting all the updates plus recalls done.providing a free loaner car.
Business response:
We are happy to hear about your positive experience with our tire replacement service and vehicle maintenance. It's wonderful to know that we were able to take care of all your updates and recalls efficiently. We're pleased that our complimentary loaner vehicle made the process more convenient for you. Your satisfaction with the quality of our work means everything to our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Good service, wait time very reasonable, price reasonable. I really like my service advisor!
Business response:
We are utterly delighted to hear about your positive experience with us! It means so much to know that you found our service quality satisfactory and that the wait time worked well for your schedule. We're also pleased that you felt our pricing was fair and reasonable. Your kind words about your service advisor truly brighten our day - our team works hard to provide excellent care for every customer. Thank you for choosing Orlando VW North and for sharing your experience with others. We look forward to serving you and your v... read more
Arthur Martinez always looks after my vehicle like it was his own. The management at this dealership is so very fine tuned.
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We truly appreciate hearing how well your vehicle has been cared for and that you feel it receives the personal attention it deserves. Your recognition of our team's dedication and the fine-tuned approach of our management means so much to us. It's customers like you who make our commitment to excellence worthwhile, and we look forward to continuing to provide you with the outstanding service you've come to expect at Orlando VW North.
VW North is fantastic! Great place to have any service done. Customer friendly and very knowledgeable.
Business response:
Thank you for sharing your wonderful experience! We deeply appreciate your kind words about our service quality and team. It means so much to hear that you found our staff to be customer-friendly and knowledgeable. We work hard to create a welcoming environment where every customer feels valued and receives expert care. We look forward to continuing to provide you with the exceptional service experience you deserve.
They were ready when I arrived, clearly explained the maintenance they were doing, and got finished earlier than estimated. Great service!
Business response:
We are utterly delighted to hear about your positive experience! It's wonderful to know that we had everything prepared for your arrival and that our team took the time to walk you through each maintenance step clearly. We're especially pleased that we completed your service ahead of schedule while maintaining our high standards. Your feedback about our great service truly makes our day and motivates us to continue providing exceptional care for you and your vehicle. We appreciate you taking the time to share your experience... read more
Excellent service and the entire staff was attentive and friendly. Shout out James with the service team!
My service representative, Mark was very responsive to my needs.
Frequently asked questions about Orlando VW North
How is Orlando VW North rated?
Orlando VW North has a 4.5 star rating with 4,063 reviews.
When is Orlando VW North open?
Orlando VW North is closed now. It will open at 11:00 a.m.