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Orlando VW North

4.5

About this business

Location details

1050 Lee Road, Orlando, FL, 32810, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.53,988 reviews
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2019 VOLKSWAGEN ATLAS SE Owner's profile image
2019 VOLKSWAGEN ATLAS SE Owner 
a week ago

In and out in 1 hour. Book those early morning appointments before they get flooded with walk-in's. 

Business response:

Thank you for taking the time to share your experience with us. We are pleased to hear that your visit was so efficient and that you were able to complete everything within an hour. Your suggestion about scheduling early morning appointments to avoid busier periods is valuable advice that could benefit other customers. We truly appreciate your understanding of our workflow and for choosing us for your service needs. Your feedback helps us continue providing quick and reliable service. 

2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Owner's profile image
2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Owner 
a week ago

They are professional and polite and keep you informed. I only gave a 4 because they could not find the cause of a smell coming from my air conditioner even after servicing it. 

Business response:

Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our team's professionalism and communication throughout your service visit. It means a great deal to know that we kept you well-informed during the process. We understand your frustration regarding the air conditioning issue that wasn't fully resolved. Some concerns can be particularly challenging to diagnose, and we recognize how disappointing it must be when the problem persists. Your feedback helps us identify areas whe... read more

2018 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner's profile image
2018 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner 
a week ago

New kicks on the VW and fresh fluids under the hood 

Business response:

We are pleased to hear that you're enjoying the new tires and fresh maintenance on your vehicle! It's wonderful to know that we could help keep your vehicle running smoothly with quality service. We truly appreciate you taking the time to share your positive experience with us. Your satisfaction with both the products and services means everything to our team, and we look forward to continuing to provide excellent care for your vehicle in the future. 

2021 VOLKSWAGEN TIGUAN/SE/R-LINEBLACK/SEL Owner's profile image
2021 VOLKSWAGEN TIGUAN/SE/R-LINEBLACK/SEL Owner 
a week ago

Arthur was greatfriendly, professional, and quick. He made my oil change easy and hassle-free. I really appreciated the smooth service and clear communication. Thanks again! 

2019 VOLKSWAGEN BEETLE S/FINAL EDT SE/SEL Owner's profile image
2019 VOLKSWAGEN BEETLE S/FINAL EDT SE/SEL Owner 
a week ago

Service was great! Got me in and out in reasonable time. Thank you! 

2023 VOLKSWAGEN TIGUAN SE Owner's profile image
2023 VOLKSWAGEN TIGUAN SE Owner 
a week ago

Great service, very accommodating 

2017 VOLKSWAGEN GTI SPORT/SE/AUTOBAHN Owner's profile image
2017 VOLKSWAGEN GTI SPORT/SE/AUTOBAHN Owner 
a week ago

Professional and friendly staff; took care of my car and repaired it well. 

2012 VOLKSWAGEN GOLF Owner's profile image
2012 VOLKSWAGEN GOLF Owner 
a week ago

Excellent service, definitely coming back to this dealer. 

Business response:

We are overjoyed to hear about your positive experience with our service team. Your satisfaction means everything to us, and we are thrilled that we exceeded your expectations. It brings us great joy to know that you found our service excellent and that you plan to return for your future automotive needs. We look forward to serving you and your vehicle again soon. Thank you for choosing us as your trusted dealership. 

2023 VOLKSWAGEN GTI AUTOBAHN Owner's profile image
2023 VOLKSWAGEN GTI AUTOBAHN Owner 
a week ago

Took way longer than it should have. Quoted 2hrs, took 4hrs and that was with an appointment. 

Business response:

We value your opinion and understand your frustration. We strive to provide accurate time frames for all service appointments and complete work efficiently while maintaining our quality standards. Your experience is not the level of service we aim to deliver to our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com so we can better understand what contributed to the delay and improve our ser... read more

Frequently asked questions about Orlando VW North

How is Orlando VW North rated?

Orlando VW North has a 4.5 star rating with 3,988 reviews. 

When is Orlando VW North open?

Orlando VW North is open now. It will close at 8:00 p.m.