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Orlando VW North
- Car Dealers
- Orlando, FL
About this business
Location details
1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They are professional and polite and keep you informed. I only gave a 4 because they could not find the cause of a smell coming from my air conditioner even after servicing it.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our team's professionalism and communication throughout your service visit. It means a great deal to know that we kept you well-informed during the process. We understand your frustration regarding the air conditioning issue that wasn't fully resolved. Some concerns can be particularly challenging to diagnose, and we recognize how disappointing it must be when the problem persists. Your feedback helps us identify areas whe... read more
New kicks on the VW and fresh fluids under the hood
Business response:
We are pleased to hear that you're enjoying the new tires and fresh maintenance on your vehicle! It's wonderful to know that we could help keep your vehicle running smoothly with quality service. We truly appreciate you taking the time to share your positive experience with us. Your satisfaction with both the products and services means everything to our team, and we look forward to continuing to provide excellent care for your vehicle in the future.
Arthur was greatfriendly, professional, and quick. He made my oil change easy and hassle-free. I really appreciated the smooth service and clear communication. Thanks again!
Business response:
Thank you for sharing your wonderful experience with us! We deeply cherish feedback like yours about our team's dedication to providing exceptional service. It sounds like your oil change went smoothly and efficiently, which is exactly what we strive for with every visit. We're thrilled to hear that you found the service quick and hassle-free, and that the clear communication made your experience even better. Your kind words about the friendly and professional approach mean so much to our team. We truly appreciate you taking... read more
Service was great! Got me in and out in reasonable time. Thank you!
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that we were able to provide you with efficient service while maintaining quality care for your vehicle. Your satisfaction with the timely service is exactly what we strive to achieve for every customer who visits us. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service, very accommodating
Business response:
We are overjoyed to hear about your positive experience with our team. Your kind words about receiving excellent service and our team's willingness to work with you mean so much to us. We strive to provide every customer with the accommodating experience you described, and it's wonderful to know we met your expectations. Thank you for choosing Orlando VW North and for taking the time to share your feedback with us.
Professional and friendly staff; took care of my car and repaired it well.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about our professional and friendly staff truly means a lot to us. We take great pride in ensuring that every repair is completed with care and attention to detail. It's wonderful to know that we were able to take good care of your vehicle and that the repair work met your expectations. Thank you for choosing Orlando VW North and for taking the time to share your experience with others.
Excellent service, definitely coming back to this dealer.
Business response:
We are overjoyed to hear about your positive experience with our service team. Your satisfaction means everything to us, and we are thrilled that we exceeded your expectations. It brings us great joy to know that you found our service excellent and that you plan to return for your future automotive needs. We look forward to serving you and your vehicle again soon. Thank you for choosing us as your trusted dealership.
Took way longer than it should have. Quoted 2hrs, took 4hrs and that was with an appointment.
Business response:
We value your opinion and understand your frustration. We strive to provide accurate time frames for all service appointments and complete work efficiently while maintaining our quality standards. Your experience is not the level of service we aim to deliver to our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com so we can better understand what contributed to the delay and improve our ser... read more
Excellent service by kind people.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the excellent service mean so much to us at Orlando VW North. We take great pride in having caring and helpful team members who make every visit a positive one. Thank you for choosing us for your vehicle's maintenance, and we look forward to continuing to provide you with the outstanding service you deserve.
Frequently asked questions about Orlando VW North
How is Orlando VW North rated?
Orlando VW North has a 4.5 star rating with 4,139 reviews.
When is Orlando VW North open?
Orlando VW North is open now. It will close at 8:00 p.m.