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1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
This dealership is the best. There is not one thing that I can say that I did not like. Customer service is priority one and their service department is fabulous.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback truly means the world to us. We take great pride in ensuring every visit exceeds expectations, and knowing that our service department made such a positive impression fills us with joy. Thank you for taking the time to share your experience with others.
Speed and professionalism. Mark is caring and always gives good advice.
Business response:
Thank you for your feedback about your experience with us. We are thrilled to hear that you found our service both quick and professional. It means so much to know that our team member provided caring support and helpful guidance during your visit. We appreciate you taking the time to share your positive experience.
My normal advisor Mark was not available. I've dealt with Mark for 10 plus years.He knows his job very well.Only problem was other advisor did not rotate tires as I requested.
Business response:
We sincerely value your continued loyalty and your trust in our service team. Your feedback is noted and helps us address any concerns. We appreciate your understanding and look forward to continuing to serve you for many years to come.
In and out in 1 hour. Book those early morning appointments before they get flooded with walk-in's.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that your visit was so efficient and that you were able to complete everything within an hour. Your suggestion about scheduling early morning appointments to avoid busier periods is valuable advice that could benefit other customers. We truly appreciate your understanding of our workflow and for choosing us for your service needs. Your feedback helps us continue providing quick and reliable service.
They are professional and polite and keep you informed. I only gave a 4 because they could not find the cause of a smell coming from my air conditioner even after servicing it.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our team's professionalism and communication throughout your service visit. It means a great deal to know that we kept you well-informed during the process. We understand your frustration regarding the air conditioning issue that wasn't fully resolved. Some concerns can be particularly challenging to diagnose, and we recognize how disappointing it must be when the problem persists. Your feedback helps us identify areas whe... read more
New kicks on the VW and fresh fluids under the hood
Business response:
We are pleased to hear that you're enjoying the new tires and fresh maintenance on your vehicle! It's wonderful to know that we could help keep your vehicle running smoothly with quality service. We truly appreciate you taking the time to share your positive experience with us. Your satisfaction with both the products and services means everything to our team, and we look forward to continuing to provide excellent care for your vehicle in the future.
Arthur was greatfriendly, professional, and quick. He made my oil change easy and hassle-free. I really appreciated the smooth service and clear communication. Thanks again!
Business response:
Thank you for sharing your wonderful experience with us! We deeply cherish feedback like yours about our team's dedication to providing exceptional service. It sounds like your oil change went smoothly and efficiently, which is exactly what we strive for with every visit. We're thrilled to hear that you found the service quick and hassle-free, and that the clear communication made your experience even better. Your kind words about the friendly and professional approach mean so much to our team. We truly appreciate you taking... read more
Service was great! Got me in and out in reasonable time. Thank you!
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that we were able to provide you with efficient service while maintaining quality care for your vehicle. Your satisfaction with the timely service is exactly what we strive to achieve for every customer who visits us. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service, very accommodating
Business response:
We are overjoyed to hear about your positive experience with our team. Your kind words about receiving excellent service and our team's willingness to work with you mean so much to us. We strive to provide every customer with the accommodating experience you described, and it's wonderful to know we met your expectations. Thank you for choosing Orlando VW North and for taking the time to share your feedback with us.
Orlando VW North has a 4.5 star rating with 4,143 reviews.
Orlando VW North is open now. It will close at 8:00 p.m.