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Overland Veterinary Clinic
- Veterinarians
- Los Angeles, CA
About this business
Location details
3465 Overland Ave., Los Angeles, CA, 90034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Took good care of my cats. I had to wait 45 min to pick-up my prescription during this pandemic, which was never a problem before social distancing,
Business response:
Your review is important to us, Kathy. Our team at Overland Veterinary Clinic are passionate about pet care and are honored to be here for you and your pet!
We've relied on Dr. Schwartz and his colleagues and staff for several generations of pets and I'm shocked to see some of these bad reviews. I have never, ever felt that they inflated their bills with unnecessary diagnostic charges or recommended pointless costly treatments. We have always found them to be competent and caring. Continuing to offer treatment during the pandemic obviously creates some operational challenges and I think it's incumbent for the patients and the staff to be patient and diligent during this diffi... read more
Business response:
Thank you for sharing your wonderful review, Kate. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the veterinarians and rest of the staff, thank you for trusting Overland Veterinary Clinic with your pets' care.
Dr Schwartz and his staff have been taking care of my dog since I adopted him 5 months ago. When I got him from the shelter, he was very sick--the shelter told me to take him to the vet to get him checked out immediately as they didn't have the diagnostics to determine what was wrong. Turned out he had multiple issues, which are now all resolved thanks to the clinic. Dr Schwartz has been such a great caretaker--knowledgeable and caring. He neutered my dog yesterday and I'm glad he was the one to do it. My dog is recovering v... read more
Business response:
Thank you so much for all your kind words, Ingrid! We are passionate about pet care and appreciate your feedback and trust in us. We look forward to being here for you and your fur baby for many years to come.
Been coming here ever since I adopted my kitten 7 years ago. Dr Schwartz and his staff are simply the best. They have continued to operate under COVID with curbside. Make an Appt and you will text or call when you arrive in the parking lot. Masks are required. A vet tech will come outside to retrieve your pet. The Dr will call you after he/she exams your pet to go over the report. The staff is warm, professional, and efficient. I loved the safety measures under covid; and they took very good care of my pet. I recommend all... read more
Business response:
Thank you for your heartfelt words, Tammy. The Los Angeles community's pets and pet parents are why we get to do what we do - care for animals. Thank you again; we cannot overstate how much we appreciate you as clients and look forward to seeing you and your pets for many more years.
The staff at the front of Overland Vet are always so kind and helpful. They're wonderful when you call and when you are there for an appointment. Always patient with your furry loved ones. I've seen several vets there for my pup and they've all been fantastic. We do love Dr. Park the most though as she's become our go-to. She's informative, takes the time to discuss your concerns and listen to your ideas to collaborate, and is very knowledgable. I recommend Overland Vet to everyone I know in the area with a pet!
Business response:
Thank you for your generous feedback, Kate! It is such an honor to serve the Los Angeles community and our team looks forward to seeing you and your pet again soon.
Last year my cat was diagnosed with kidney disease, and this place has been amazing! Nothing is perfect during a pandemic, but Dr Swartz and his team have gone above and beyond to help me and my cat. Thanks Overland Vet Clinic for making weekly trips to the vet a little less stressful.
Glad I gave this place another chance. They do care about their customers and our pets, and while you may need to stay on top of the staff during busy times, your little one will get great care!
Business response:
Hello Mr. Jones - I take all reviews very seriously and strive to improve all aspects of my business because I know that great customer service is the most important thing besides excellent veterinary medicine. I cannot apologize enough for the multiple visits that you and "Ginger" had in which I agree, the front desk was not organized and therefore you were made to wait much longer than you should have. I have spoken with my receptionists as well as the front desk manager and expressed that they need to improve a great de... read more
There is no place like it, Dr. Schwartz truly sets the bar for what animal healthcare should be across the country. My pets have been his patients for 4 years now. While my girlfriend Who recommended me has been a client for our Chihuahua for over 13 years...needless to say this is a trusted institution.
Another shout out to Maggie for her exemplary service and willingness to always be of help. We go back many years and I am always pleased to see her.
Frequently asked questions about Overland Veterinary Clinic
How is Overland Veterinary Clinic rated?
Overland Veterinary Clinic has a 4.1 star rating with 942 reviews.
When is Overland Veterinary Clinic open?
Overland Veterinary Clinic is closed now. It will open tomorrow at 7:00 a.m.